Store Manager

Smartlinks, Inc.; Lansing (MI); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Employee Discounts on Verizon Products

Health, Dental, and Vision Benefits

Paid Time Off and Holiday Pay

Job summary

Smartlinks, Inc. is seeking a Verizon Wireless Sales Manager in Lansing, Michigan. This role requires a sales-driven leader who excels in coaching, developing teams, and driving performance. You'll oversee store operations, lead by example, and ensure a strong customer experience.

The ideal candidate possesses retail management experience, strong communication skills, and a passion for employee development. Compensation ranges from $65,000 to $120,000 per year, along with employee benefits and opportunities for advancement.

Qualifications

• Previous wireless or retail sales management experience required.
• Proven track record of exceeding sales goals.
• Strong coaching, leadership, and communication skills.
• Ability to observe behaviors and deliver feedback.

Responsibilities

• Lead all aspects of retail store operations focused on sales performance.
• Drive achievement of store sales goals and operational metrics.
• Conduct one-on-one coaching sessions and performance reviews.
• Recruit, train, onboard, and retain top sales talent.

Skills

Sales Management

Coaching

Communication Skills

Customer Engagement

Leadership

Performance Metrics

Team Development

Education

High School Diploma or Equivalent

College Degree (Preferred)

Job description

Sales Leadership | Coaching Excellence | Performance-Driven Culture

Position Overview

We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team.

The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence.

Key Responsibilities

• Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
• Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
• Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
• Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
• Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
• Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
• Foster a culture of accountability, motivation, and continuous improvement
• Recruit, train, onboard, and retain top sales talent
• Analyze sales reports, behavioral trends, and performance data to create actionable development plans
• Lead by example through strong personal sales performance and customer interactions
• Ensure exceptional customer service and resolution of escalated concerns
• Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
• Oversee inventory, merchandising, compliance, and operational standards

Qualifications

• Previous wireless, retail, or commission-based sales management experience required
• Proven track record of exceeding sales goals and developing high-performing teams
• Strong coaching, leadership, and communication skills
• Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
• Excellent listening skills with the ability to motivate and influence others
• Strong understanding of consultative and behavioral-based selling techniques
• Experience managing performance metrics and accountability processes
• Ability to multitask and lead in a fast-paced, results-driven environment
• Flexible availability, including evenings, weekends, and holidays
• High school diploma or equivalent required; college degree preferred
• Highly competitive and results-oriented
• Passionate about coaching and employee development
• Strong leadership presence with a positive attitude
• Confident decision-maker with excellent problem-solving abilities
• Motivated by performance, team success, and operational excellence
• Professional, energetic, and adaptable
• Strong emotional intelligence and interpersonal skills
• Competitive base salary plus uncapped commission
• Paid leadership and sales training programs
• Career growth and advancement opportunities
• Employee discounts on Verizon products and services
• Health, dental, and vision benefits
• Paid time off and holiday pay

Why Join Us?

This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow.

Lead with purpose, coach for growth, and drive a culture of winning performance.

Compensation: $65,000.00 - $120,000.00 per year