Store Manager

Five Below; Knoxville (TN); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Medical, dental, vision

401(k)

Employee discount

Career growth

Recognition

Work-life balance

Job summary

Five Below in Knoxville, TN is seeking a Store Manager to lead from the floor, energize a team, and deliver results in a fast-paced, high-volume environment. You will coach and develop a powerhouse team, manage labor to budget, and ensure a wow store experience with strong operations and customer focus.

This role demands strategic agility, integrity, and a passion for culture and results. The position offers competitive pay, bonus opportunities tied to store success, comprehensive benefits, and

Qualifications

• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Lead from the floor — be the face, voice, and pace of the store.
• Coach and develop a powerhouse team through feedback and celebrations.
• Keep operations humming — labor, zones, and priorities on track.
• Model selling behaviors and drive sales to leave every Boss happy.
• Create a culture that is positive, fun, and high-performing.

Skills

Leadership

Team coaching

Communication

Sales floor presence

Labor management

Education

High School Graduate

Job description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!Role PurposeAre you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high-performing team, this role is your stage.What You’ll Be Rockin’ Every DayLead with presence — be the face, the voice, and the pace of the store.Grow a powerhouse team through coaching, feedback, and celebration.Keep operations humming — freight flowing, zones looking sharp, and priorities clear.Manage labor like a boss — flex your team to match the business and stay on budget.Drive sales on the floor — model selling behaviors, guide your team, and make sure every Boss leaves happy.Create a culture people want to be part of — positive, fun, and high-performing.Pivot when needed — fast changes, no problem. You’ve got this.Show up with integrity and own the outcomes. Always.What Makes You ShineTalent Development: You’re people-first and always teaching. You build others up while getting things done.Sales Floor Presence & Execution: You lead from the floor — clear, calm, and in control (but never micromanaging).Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.Culture & Leadership Style: You bring the energy — positive vibes, high expectations, and a lot of team spirit.Integrity & Accountability: You mean what you say and follow through. Your team trusts you — and you trust them.What You Bring to the Team5–10+ years of leadership experience where you’ve led teams and delivered results.Experience managing a store or large department — retail preferred but not required.You’ve grown from the inside — promotion from assistant or co-manager roles is a big plus.Comfort leading in fast-paced, high-volume, or high-complexity store environments.How Success is MeasuredYour impact shows up in results everyone can see — and you’ve got the toolbox to make it happen. Success is measured by:·Sales and labor results·TruRating feedback and customer satisfaction·Store Scorecard performance·Team development and retention·Operational execution and complianceHow You Work BestYou’re out front — leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your decisions drive the day. And your impact? Visible from the front door to the back room.You’ll spend structured time planning for success through:Development check-insCoaching convosLabor and volume planningLeveraging Five Below’s amazing toolbox of resources and programsWhy You’ll Love It HereCompetitive pay with bonus opportunities tied to your store’s success.A full benefits package — medical, dental, vision, 401(k), and more.Sweet employee discount so you can enjoy the fun, too.Real career growth — we love to promote from within and develop future leaders.Recognition that celebrates your wins and contributions.A supportive culture that values work-life balance while driving high performance.Minimum QualificationsHigh School Graduate or equivalentMinimum 3 years of management experience preferredExcellent verbal and written communication skillsAbility to multi-taskCreative thinkingAbility to maintain composure under pressureEssential Job FunctionsFrequently operate computer and printer, and occasionally operate cash registerOccasionally ascend/descend ladders in order to retrieve and put away stockFrequently position self to kneel, bend twist, and stoop, including in the stock room and on the sales floorMust be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating proceduresFrequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandiseAbility to work a flexible schedule including days, evenings, weekends, and holidaysAbility to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5-10 feetAbility to operate equipment such as ladders, pallet jacks, and handheld devicesMust be able to remain in a stationary, upright position for 80% of the timeMust be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local lawsExplore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcomeFive Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/newPosition Type:SalaryPay Range:$52,500.00 - $66,300.00BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers