Store Manager

Container Store; Kendall (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Employee discounts

Paid time off

Career development

Job summary

The Container Store is seeking a Store Manager in Kendall, FL to lead daily store execution with strong people leadership, operational excellence, and a commitment to delivering an exceptional customer experience.

This full-time, salaried role partners with the General Manager to translate strategic priorities into action, coaching staff and managing merchandising and operations to achieve business results.

Qualifications

• 3–5 years of retail leadership experience.
• Proven ability to coach and develop teams and drive performance.
• Strong focus on customer experience, store presentation, and safety/compliance.

Responsibilities

• Lead day-to-day store operations in partnership with the General Manager to drive revenue, customer experience, and operational excellence.
• Coach and develop staff with real-time feedback and modeling selling behaviors.
• Oversee labour planning, scheduling, payroll reporting, and staffing aligned with business priorities and customer traffic.
• Analyze store data to track progress toward goals and identify performance gaps across sales, service, and operations.
• Ensure adherence to visual merchandising standards and brand guidelines to inspire customers and support sales.

Skills

Retail leadership

Team development

Customer experience

Merchandising

People coaching

Job description

Overview

The Store Manager is responsible for leading daily store execution through strong people leadership, operational excellence, and a commitment to driving team performance. This role partners closely with the General Manager to translate strategic priorities into action, ensuring the team is aligned, accountable, and focused on delivering business results. The Store Manager leads by example, empowers employees through coaching and development, and ensures the store operates efficiently, visually inspires customers, and delivers an exceptional customer experience. This is a full-time, salaried, exempt position.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Executes the store’s business strategy in partnership with the General Manager by leading day-to-day operations and aligning efforts to advance revenue, customer experience, and operational excellence, focusing on store generated total sales, conversion rate, and customer satisfaction.
• Coaches and develops the team to deliver consistent performance and exceptional customer service, providing real-time feedback and modelling selling behaviours.
• Supports labour planning and scheduling by managing payroll reporting and staffing needs in alignment with business priorities and customer traffic.
• Analyses store-level data to track progress toward goals, identify performance gaps, and guide team focus across sales, service, and operational execution.
• Champions a high-performance culture through ongoing coaching, clear expectations, and holding individuals accountable for their results and behaviours.
• Leads the execution of visual merchandising and Perfect Product Presentation standards, ensuring the store’s presentation aligns with brand guidelines, inspires customers, and supports sales performance.
• Maintain ownership of store maintenance, safety protocols, and supply management to create a clean, safe, and welcoming environment for both customers and employees.
• Manages operational functions including inventory control, fulfilment processes, money handling, and backroom organisation, with a focus on accuracy and efficiency.
• Leads the recruitment, onboarding, and training of new employees, ensuring the team is equipped with the skills, knowledge, and behaviours needed to succeed.
• Drives team development by supporting career progression, delivering regular performance feedback, and identifying growth opportunities.
• Manage daily execution with a long-term perspective, prioritising actions that drive business performance and enhance the customer experience.
• Partners with the General Manager in planning and communication efforts, contributing to leadership meetings and cascading key priorities to the team.
• Collaborates with peers and regional leadership to execute company initiatives, share best practices, and contribute to store and district-wide performance.
• Ensures legal compliance in all store operations, identifying areas of potential risk and proactively addressing them to safeguard the business and its employees.
• Partners with leadership and Human Resources to address conduct and performance issues, ensuring proper corrective action is taken, and holding employees accountable through consistent follow-up and documentation.
• Handles sensitive information with discretion and confidentiality, maintaining the store's financial integrity and aligning with company protocols to mitigate risk.

We believe in taking care of our team.That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping youcontain your health,grow your career, andfind balance in your life.

Here’s a peek at what you can expect:

• Rewarding payto recognise the value you bring to the team.
• Competitive health, dental, and vision plansto keep you and your loved ones well.
• 401(k) retirement savings planwith optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" websitefor easy access to your benefits information and company updates.
• We’ve got your back!Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits:Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support:Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support programme.
• Work‑life balance boosters:Paid holidays, gym membership discounts, and a qualified transportation benefits programme to save on commutes.
• Discounts galore:Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur‑babies matter!).
• Recognition you deserve: We honour our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognise exceptional daily contributions.
• Thriving with diversity:Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that’s not all!We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

• 3–5 years of retail leadership experience, with a focus on team development, operational execution, and visual merchandising.
• Proven ability to coach and lead teams, provide constructive feedback, and drive performance through accountability.
• Strong organisational and time management skills with the ability to manage multiple priorities in a fast‑paced environment.
• Clear and effective communicator, both verbally and in writing, with experience engaging across all levels of an organisation.
• Experience in managing performance, directing work, and supporting career development of individuals and teams.
• Comfortable using business insights and operational reporting to guide decision‑making and team focus.
• Passion for customer experience, store presentation, and staying current on industry and retail trends.
• Open availability, including nights and weekends, with flexibility based on business needs.
• Demonstrates a strong sense of urgency, professionalism, and commitment to safety and compliance.
• Strong computer proficiency, including experience with sales platforms, analytics tools, and software applications.
• Ability to represent and exemplify The Container Store’s fun, authentic, and team‑focused culture.

The Container Store promotes a smoke‑free, drug‑free environment.

We are proud to be anEqual Opportunity Employerand comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices