Store Manager

Footlocker; Jersey City (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Salary range

Bonus incentives

Daily/Weekly pay

Paid time off

Employee discount 30-50%

Health/dental/vision coverage

Development and advancement

Job summary

Foot Locker in Jersey City, NJ is seeking a store leader to coach and develop team members, execute company standards in recruiting, training, and customer service, and drive store operations for profitable results.

Reporting to the District Manager, you’ll inspire top performance, maintain brand standards, and enhance customer experiences across omni-channel touchpoints.

Qualifications

• Demonstrated leadership in a customer-facing sales setting.
• Strong ability to coach and develop front-line staff.
• Experience driving KPIs and profitability in a retail environment.
• Comfort with multi-channel retail including in-store experiences.

Responsibilities

• Lead and develop all store team members to deliver outstanding customer service.
• Recruit, hire, train, and manage staff per company standards.
• Execute plans to drive KPIs and maximize profitability.
• Maintain brand standards in visual merchandising and store operations.
• Partner with customers, sales staff, leadership, and corporate teams.
• Communicate clearly and foster a high level of customer focus.
• Ensure adherence to visual directives and brand standards.
• Educate associates on product knowledge and apply learning to customer experience.

Skills

Leadership

Customer service

Sales performance

Omni-channel

Team coaching

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• - Coaching and motivating your team to inspire top performance and an exceptional customer experience
• - Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• - Execute plans to drive key performance indicators to maximize profitability
• - Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• - Act as a partner between customers, sales associates, store leadership and corporate business partners
• - Maintains a high level of customer focus and leads by example with clear and engaging communication
• - Ensures visual directives and standards are maintained
• - Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

• - Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• - Confident and comfortable engaging customersto deliver an elevated experience
• - Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• - Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• - Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• - High level of ethics, values, integrity, and trust
• - Flexible availability – including nights, weekends, and holidays

Benefits

• Salary Range: $60,000 - $65,000 / year
• Bonus Incentives
• Daily Pay / Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities