Store Manager

Bridgestone America, Inc.; Huntsville (AL); On-site; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

ASE certifications

401(k) match

Daily pay

Job summary

Bridgestone Retail Operations in Huntsville, AL is seeking an experienced Store Manager to lead daily operations, sales and customer service. This exempt leadership role requires 40+ hours per week, including weekends, with a competitive pay range and comprehensive benefits.

The position emphasizes staff scheduling, training, and achieving store goals while delivering exceptional customer experiences in a fast-paced automotive retail environment.

Qualifications

• High school diploma or equivalent required.
• Demonstrated success in retail sales management.
• Problem solving skills for customer issues.
• Aptitude to manage inventory, ordering, and merchandising displays.
• Excellent teammate and customer communication skills.
• Negotiation and conflict resolution abilities.

Responsibilities

• Provide outstanding customer service and drive store sales and promotions.
• Build customer satisfaction and loyalty to deliver results for teammates, customers and Bridgestone.
• Understand tire sourcing options and monitor competitors.
• Track payroll, budgets and store goals; keep financial records current.
• Schedule and assign staff based on skill levels; attend training to stay updated.

Skills

Retail sales management

Customer service

Inventory management

Negotiation

Communication skills

Education

High School Diploma

2-year college degree

Job description

Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.Job CategoryRetailPosition SummaryAs an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.Pay Range: $58,235.00 - $98,990.00Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.___ResponsibilitiesCustomer service.Drive store sales & promotions.Build customer satisfaction & loyalty creating results for teammates, customers and the companyUnderstand alternative tire sourcing and competitors.Track and meet payroll, budgets and store goals.Keep records and relevant financial information current.Manage, schedule and assign staff according to their skill level.Attend paid training to stay up-to-date with new developments in the automotive service industry.Follow up with customers to obtain feedback and ensure they are satisfied with received.Other duties as assigned.Minimum QualificationsHigh School Diploma or equivalent.Demonstrated success in retail sales management.Problem solving skills as it relates to customer complaints.Aptitude to manage inventory, order scheduling, and merchandising displays.Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.Exceptional teammate and customer communication skills.Negotiation and conflict resolution skills.Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.PREFERRED QUALIFICATIONS2 year college degree or equivalent.OUR CREW KNOWS BENEFITSMedical, Dental and Vision – Starting day 1 for all our teammatesPaid vacation and holidaysOn-the-job training and company-funded ASE certificationsFlexible work schedule401(k) matchOn demand pay (daily pay) program availableOUR VALUES GIVE BACK TO YOUProfessional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.Community Involvement: We pride ourselves on working with our local communities and giving back where we can.Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.At Bridgestone, you are Free to BeWe believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.What we offerAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:A supportive and engaging onboarding experience to ensure a smooth transition into our team.The opportunity to develop and grow, through training and regular mentorship.Corporate Social Responsibility activities.A truly global, dynamic and challenging work environment.Agility and work/life effectiveness and your long-term well-being.An effective and inclusive team.Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.