Store Manager

REI; Huntington Beach (CA); On-site; USD 93,000 - 116,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI in Huntington Beach, CA is seeking a Store Manager to lead daily store operations, drive profitability, and build a high-performance team. You will shape sales culture, manage staffing and coaching to hit service goals, and collaborate with leadership on strategic plans.

The role emphasizes customer focus, relationship building within the community, and leveraging data to improve metrics and outcomes. This position requires a hands-on leader committed to REI's values and the outdoor

Qualifications

• 3–5 years of retail store management experience.
• Strong communication and relationship-building skills.
• Open to feedback and diverse viewpoints to support the business.
• Able to formulate decisions using data and judgment.
• Ability to set goals, prioritize, and lead teams.

Responsibilities

• Lead daily store operations and drive profitability.
• Develop and execute short- and long-term retail plans.
• Coach Sales Managers and Shop Service Managers to meet sales/service goals.
• Monitor inventory, budgets, and store assets to protect profitability.
• Foster an engaging, customer‑centric culture and develop top performers.

Skills

Store management

Customer relations

Problem solving

Strategic thinking

Communication

Job description

Overview

Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met. You’ll boldly guide teams through change. With your help, Sales Managers and Shop Service Managers develop staff to reach sales and service goals. You fulfill REI’s vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship.Ready to discover better with us?

How you will be successful:

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Overseestore's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer‑centric culture byrecognizing and rewarding team.
• Develop top performers and evaluate performance.
• Builds teams through effective employee development, involvement, and communication.

Responsibilities and Qualifications

Bring your passionate, authentic self

We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work.

Your qualities:

• 3-5 years of retail store management experience (preferred)
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Closing

At REI, we believe the outdoors is for all . We are committed to becoming a fully inclusive, anti‑racist, multicultural organization (https://www.rei.com/newsroom/article/rei-antiracist-multicultural-fully-inclusive-commitment) . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

Pay Range

$92,785.06 - $116,034.67 per year