Store Manager

OM Group dba Dunkin'; Holland (MI); On-site; USD 52,000 - 66,000; Full time

Job summary

Smoothie King is seeking an experienced Store Manager to run a location in Michigan with focus on customer service and daily operations.

The role involves supervising staff, managing budgets and inventory, ensuring compliance, applying promotions, and driving sales growth while delivering an exceptional customer experience.

You will collaborate with district leadership, train employees, and uphold Smoothie King's brand standards to ensure profitable store performance.

Qualifications

• Experience managing a retail store or team.
• Ability to supervise staff and ensure high customer service standards.
• Strong numeric and financial record-keeping skills.
• Good IT skills for POS, inventory, and reporting.
• Excellent communication and problem-solving abilities.

Responsibilities

• Recruit, train and supervise staff.
• Manage budgets and financial records.
• Oversee stock control and pricing.
• Drive profitability and productivity.
• Motivate staff to meet sales targets.
• Set sales targets and track progress.
• Ensure compliance with safety and health regulations.
• Prepare promotional displays and materials.
• Liaise with management and staff.
• Support staff development and advancement.

Skills

Leadership

Teamwork

Verbal communication

Numerical skills

IT skills

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It's been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They're not just good; they're good for you.