Store Manager

Green Valley Grocery; Henderson (NV); On-site; USD 16,531,200 - 22,041,600; Full time

Job summary

Green Valley Grocery is seeking a reliable, customer-focused associate to join our Henderson store. You will greet customers, help them locate products, and ensure a clean, well-stocked environment.

The role includes assisting with promotions, training new staff, and maintaining sales integrity while adhering to all policies and safety standards. The ideal candidate can work varied hours, lift up to 50 pounds, and communicate effectively in English.

Responsibilities

• Greet and acknowledge every customer to provide outstanding service.
• Analyze and measure trends to maximize sales and meet goals.
• Control shrink, expenses, and payroll per company policy.
• Keep store clean and presentable inside and out as directed.
• Maintain knowledge of products, promotions, and advertisements.
• Monitor competitors and report results to management.
• Train staff on selling guidelines to boost sales and satisfaction.
• Set up displays to promote products and promotions.
• Receive merchandise accurately from vendors per policy.
• Enforce company policies and applicable laws with staff.
• Foster cordial relationships with colleagues and customers.
• Hire, train, and develop store personnel as needed.
• Monitor performance issues and address them promptly.
• Support any company policy or procedural changes.
• Handle higher-stress periods with composure.
• Must have reliable transportation.
• Perform any other duties assigned by management.

Job description

Essential Duties and Responsibilities

• Ensure that each Customer receives outstanding Customer Service by providing a Customer friendly environment which includes greeting and acknowledging every Customer, maintaining outstanding standards, and all other components of Customer Service.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Control shrink, expenses, and payroll in accordance with Company policy and procedure.
• Perform and assign all duties necessary to maintain a clean and attractive store; both inside and out, in accordance with Company policy and standards and as assigned by Company Management.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise, and advertisements.
• Comparison of shop competition and report/share results with Company Management.
• Learn, utilize, and train employees on Company selling guidelines to increase sales and customer satisfaction.
• Set up advertising or promotional displays or arrange merchandise to promote sales.
• Accurately receive merchandise from vendors in accordance with Company policy and procedure.
• Learn, comply, and train and enforce store personnel on all Company policies and procedures, as well as, Federal, State and municipal laws.
• Maintain amicable work relationships with fellow employees.
• Hire, train, and develop store personnel in accordance with Company policy and procedure.
• Continually evaluate and react to performance issues of store personnel.
• Undertake and support any policy, change, system or procedure the Company implements regarding the basic function of the position.
• Perform essential duties and responsibilities in an environment that will sometimes include increased levels or work-related stress.
• Must have and maintain reliable transportation.
• Any other duties as assigned by Company Management.

Essential Physical Requirements

• Must be able to lift 50 pounds, 4 feet high; and 20 pounds, 5 feet high, without the aid of another person.
• Must be able to sit/stand up for up to a full 8-hour shift, in the performance of the position.
• Must be able to work around various fumes, odors, chemical agents, and solvents.
• Must be able to work in various temperatures and environmental conditions.
• Must be able to maintain balance and climb up to 5 feet on a ladder.
• Must be able to work with a minimum amount of supervision under stressful conditions.
• Must be able to work varied hours/days as business dictates.
• Must have the ability to read, count, and write to accurately complete all documentation.
• Must have the ability to communicate with associates and customers in the English language.
• Must be able to freely access all areas of store facilities inside and out including sales floor, stocking area, storage area, walk-in coolers and freezers, register area, fuel islands, landscaping, and car wash facilities.
• Must be able to operate and use all equipment necessary in the basic function of the position.