Store Manager

ADI Global Distribution; Hayward (CA); On-site; USD 77,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Commuter benefit

Pet insurance

401k

Paid holidays

Parental leave

Employee discounts

Weekday hours

Career progression

Job summary

ADI Global Distribution is seeking a Store Manager to drive sales performance and lead all store operations. You will hire and develop a team, implement customer-focused strategies, and work to meet financial targets in a fast-paced retail environment.

The role emphasizes people leadership, operational excellence, and delivering exceptional customer service across daily store activities.

Qualifications

• 3+ years of experience with a sales background.
• People management experience preferably with distribution or retail exposure.
• Excellent communication (written and spoken) and demonstrates active listening skills.

Responsibilities

• Drive sales performance and coach to increase sales.
• Oversee store P&L, budgets, and profitability.
• Hire, train, and mentor employees to ensure a positive experience.
• Promote exceptional customer service and resolve escalations.

Skills

Sales leadership

People management

Communication

Tools

Microsoft Office

Job description

ADI Global Distribution is hiring a Store Manager who will drive Sales performance and lead all operations of the store. This includes hiring the team members and supporting their professional growth. As a Store Manager, you will be working with customers creating and implementing strategies to improve productivity and sales performance in efforts to achieve the financial targets of the store.

ADI is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which makes us an indispensable partner to our customers.

Job Duties

Sales Performance

• Serve as a Sales Leader to drive selling activities and coach to increase sales performance
• Ensure the Store exceeds targets like Sales revenue, account growth, and, product sales
• Coordinate customer training events to expand market potential
• Monitor competitive conditions in the territory, and recommend changes as necessary to gain market share in new areas
• Maintain relationships with customers and vendors to achieve short and long-term goals of the store
• Work with vendors to identify sales opportunities to drive leads to the store
• Leverage reports and dashboards for identifying sales trends
• Providing support to other duties as assigned

Team Management and Development

• Manage hiring, training, and mentoring of employees to ensure a positive experience.
• Lead team members to exceed the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Lead ongoing professional development for the team
• Foster an environment of teamwork that promotes the appreciation of diversity as well as cohesiveness and support and work effectively together to enable employees to succeed.
• Perform Periodic Performance Reviews and Annual Compensation Planning

Drive Store Operations

• Manage the Profit & Loss of the Store, leveraging cost controls, price improvement, and sales growth to maximize the Store's profitability.
• Supervise the overall operational, budgetary, and financial responsibilities and activities of the Store
• Promote exceptional customer service for customers
• Handle and Resolve escalations related to the Customers

You Must Have

• 3+ years of experience with a Sales Background
• People Management experience preferably with distribution or retail exposure
• Excellent communication (written and spoken) and demonstrates active listening skills

We Value

• Industry experience
• Computer literacy skills – Knowledge of operating Microsoft Office
• Strong Analytical Skills with experience in any Customer relationship management tool
• Store Management experience – Profit & Loss [P&L]
• Negotiation and problem-solving skills; ability to think strategically about business needs
• Ability to develop and maintain relationships with internal teams, customers, and vendors
• Ability to create a culture of winning, customer service, and recognition
• Planning and Organization Skills

What's in it for you

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
• 12 paid holidays each year
• Four weeks parental leave without using vacation time
• Employee discounts on company products and other retail/service providers
• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the \"EEO is the Law\" (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law) poster, \"EEO is the Law\" Supplement Poster (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law-supplement) and the Pay Transparency Nondiscrimination Provision (https://adi-corporate-site.webflow.io/legal/pay-transparency-nondiscrimination-provision) . ADI complies with applicable equal employment laws in all countries where we do business.

If a disability prevents you from applying for a job through our website, request assistance here ([e-mail]) .

Hiring Salary Range The typical hiring salary for this role, ranges from USD $77243.46 to $131527.37 per year but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience.

Incentive Eligible (SIP) This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, and prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.

Benefits We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

US Visa Sponsorship Eligibility This position is not eligible for US visa sponsorship

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.