Store Manager

NAPA Auto Parts; Harrisburg (Dauphin County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits and 401K

Bonus opportunity

Career development and growth

Stable company with family feel

Job summary

NAPA Auto Parts in Harrisburg, PA is seeking an experienced Store Manager to lead a top retail team and drive sales, customer care, and store performance. You will own P&L, set initiatives, and map business plans to deliver results in a fast-paced environment.

The role emphasizes team leadership, inventory control, and strong customer focus with opportunities for career growth within a Fortune 200 company. Passion for automotive parts helps you succeed.

Qualifications

• High School Diploma or equivalent.
• Passion for delivering customer care and building long term relationships.
• Knowledge of inventory controls, stocking levels and seasonal shifts is a plus.
• Personal drive, self-motivation and initiative to accomplish business goals.
• Customer focus and high energy in our fast-paced stores.
• Ability to operate a cash register and navigating computer and paper catalog systems.
• Passion for delivering customer care in a strong team environment.
• Technical or Trade school courses or degree.
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience.
• Entirely customer-centric (external/internal).
• ASE Certifications

Responsibilities

• Identify new customers and revenue opportunities for the store.
• Shift into high gear in a fast-paced retail store environment.
• Help outside sales in identifying, developing and maintaining wholesale accounts.
• Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results.
• Steer towards continuous improvement in processes and procedures.
• Protect and maintaining the security of store assets.
• Display pride in navigating a store recognized for safety and appearance.

Skills

Leadership

P&L management

Customer service

Inventory control

Team building

Problem solving

Education

High School Diploma or equivalent

Technical or Trade school courses or degree

ASE Certifications

Tools

POS systems

Inventory software

Job description

Job Description

Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you:

• Love Retail
• Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store.
• Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues.

Responsibilities

• Identify new customers and revenue opportunities for the store
• Shift into high gear in a fast-paced retail store environment
• Help outside sales in identifying, developing and maintaining wholesale accounts
• Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
• Steer towards continuous improvement in processes and procedures
• Protect and maintaining the security of store assets
• Display pride in navigating a store recognized for safety and appearance

Qualifications

• High School Diploma or equivalent
• Passion for delivering customer care and building long term relationships
• Knowledge of inventory controls, stocking levels and seasonal shifts is a plus
• Personal drive, self-motivation and initiative to accomplish business goals
• Customer focus and high energy in our fast-paced stores
• Ability to operate a cash register and navigating computer and paper catalog systems
• Passion for delivering customer care in a strong team environment
• And if you have this, even better:
• Technical or Trade school courses or degree
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer-centric (external/internal)
• ASE Certifications

Why NAPA may just be the right place for you:

• Outstanding health benefits and 401K
• Bonus opportunity
• Stable company. Fortune 200 with a family feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.