Store Manager

Papa John's; Greeneville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid vacation

On-site meal discount

Growth opportunities

Job summary

Davy Crockett TA Travel Center is seeking a strong leader to coach and develop the team at our Tennessee travel center. You will manage daily operations, ensure excellent customer service, and drive revenue while controlling costs.

The role requires supervisory experience in travel centers or related business, with a focus on people, products, and profitability. On-site position with growth opportunities within the organization.

Qualifications

• High school diploma or GED required; advanced degrees preferred.
• 3+ years of supervisory experience in convenience/travel center settings is preferred.
• Strong understanding of P&L, budgeting, and expense reporting.

Responsibilities

• Lead and inspire the team to deliver fast, friendly service and strong product knowledge.
• Coach and performance manage staff per company policy.
• Recruit, train, and retain quality team members and recognize achievements.
• Respond to customer concerns with effective problem solving.
• Achieve financial objectives through people, product, service and facility management.
• Oversee payroll, inventory and compliance reporting.
• Follow safety standards and vendor guidelines; monitor competitive practices.
• Fill in as hourly staff when necessary.

Skills

Staff supervision

Coaching & development

Communication

Budgeting & P&L understanding

Scheduling

POS software

Microsoft Office

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

POS software

Microsoft Office

Job description

In this role, you can expect to:

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Travel Store/Convenience Store (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Respond to customer concerns, both written and verbal, with the ability to creatively solve problems
• Achieve financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Stay abreast of competitive practices that could have an impact on business; offers insights and recommendations to leadership
• Assumes duties of any hourly associate position as necessary

What we’d like to see:

• A servant leader who sets the example when working alongside team members
• The ability to lead, motivate, train and develop people to unleash the talent within each team member
• High School Diploma (or GED) required. Associate’s or bachelor’s degree preferred
• 3+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
• Exhibit excellent verbal and written communication skills
• Ability to work flexible hours including nights, weekends and some holidays
• Proficient in Microsoft Office; Operational understanding of POS software
• A valid driver's license required

With us, you’ll enjoy:

• Competitive salary
• Medical, dental, vision and life insurance
• 401(k)
• Paid vacation
• On-site meal discount
• Opportunity for growth and advancement

Welcome to Davy Crockett TA Travel Center
Your DESTINATION Travel Center when traveling I-81 through Tennessee