Store Manager

Movado Group Inc.; Florida; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Employee discount

Competitive compensation

Time off benefits

Benefits package

Job summary

Movado Group, Inc. is seeking an inspired and ambitious Store Manager for the Sawgrass Mills Premium Outlet in Sunrise, FL. Lead a high-performing team to achieve sales targets, manage budgets, and deliver exceptional customer service while upholding brand standards.

You will recruit, train, and coach staff, analyze performance with analytics, and ensure CRM excellence. Flexible scheduling, competitive compensation, and employee discounts accompany your leadership role in a luxury retail

Qualifications

• Minimum 3 years of experience as Retail Manager, preferably in watch, jewelry, fashion, accessories and/or luxury retail.
• Proven solid sales background.
• Open availability and flexible schedule to meet business needs.
• Strong business acumen and use of business analytics.
• Superior skills in managing employees with ability to mentor sales performance.
• Excellent interpersonal and communication skills.
• Proven ability to build a culture focused on success and teamwork.
• Intermediate computer skills.

Responsibilities

• Achieve financial objectives for the store, including meeting/exceeding sales goals and managing expenses.
• Set sales goals for all store associates and monitor performance.
• Analyze store performance using business analytics and implement programs to improve results.
• Recruit, hire, train, evaluate and counsel staff for peak performance.
• Schedule and organize employees to maximize store performance.
• Provide coaching to staff to enhance performance and service.
• Maintain CRM practices and customer relationships.
• Conduct regular store meetings and communicate corporate updates.
• Oversee loss prevention, merchandising, and store operations including opening/closing.
• Ensure compliance with company standards and security requirements.

Skills

Retail management

Sales leadership

Customer service

Team development

Interpersonal skills

Tools

POS systems

CRM software

MS Office

Job description

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us.

We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager at Sawgrass Mills Premium Outlet in Sunrise, Fl.

Roles and Responsibilities:

• Achieve financial objectives for the store-this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met
• Set sales goals for all store associates and monitor their performance against these goals
• Analyze store performance through the use of business analytics and implement programs to enhance store performance
• Recruit, hire, train, evaluate and counsel store employees to ensure peak performance
• Schedule, organize and assign employees as well as follow up on their work results to maximize store performance
• Maintain and enhance the performance of the staff through continuous training and coaching
• Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices
• Regularly conduct performance evaluations and communicate the appropriate employee improvement plans
• Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction
• Ensure that all store employees maintain the store in accordance with company standards
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service
• Conduct regular store meetings to keep staff informed of all store and corporate issues
• Communicate, implement and manage store marketing and merchandising programs
• Execute and monitor loss prevention and shrink programs in accordance with corporate policies
• Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements
• Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store

Requirements:

• The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail
• Solid sales background
• Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule)
• Strong business acumen-use of business analytics
• Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance
• Excellent interpersonal and communication skills
• Proven ability to build a culture focused on success and teamwork
• Intermediate computer skills

Benefits:

Our employees enjoy a competitive compensation, employee discount, time off and benefit package. Including an annual rate starting at $70,000and commission on sales.

Commitment to Diversity, Equity and Inclusion:

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Family of Brands:

Movado Group, Inc. designs, sources, and distributes MOVADO, MVMT, OLIVIA BURTON, EBEL, CONCORD, CALVIN KLEIN, COACH, HUGO BOSS, LACOSTE, and TOMMY HILFIGER watches worldwide, and operates Movado company stores in the United States.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.