Store Manager

Cumberland Farms; Coventry (RI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Professional Training

Paid Time Off

Medical Coverage

401K with Company Match

Team Member Discounts

Tuition Reimbursement

Job summary

Cumberland Farms is seeking a full-time Retail Manager in Coventry, RI. This role demands a passionate leader for operational excellence and team development in a fast-paced retail environment. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining store standards. Candidates are required to have at least a High School diploma and 1-year experience in retail or food service. Attractive benefits and growth opportunities are offered, including competitive wages and health coverage.

Qualifications

• 1 year of retail or food experience required.
• Preferred experience in a leadership role within retail or restaurant.
• ServSafe or Food Safety certification is a plus.

Responsibilities

• Manage and develop store team through training and coaching.
• Ensure cleanliness and safety of store premises.
• Monitor stock levels and maintain quality control.

Skills

Customer service

Team leadership

Retail management

Oral communication

Education

High School or GED

Job description

Job Overview

Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team!

What We Offer

• Competitive Wages
• Professional Structured Training program
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• And much more!

Training Process

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Looking for growth opportunities? We operate 1500+ sites across the United States, so there are plenty of opportunities for you to move up the ladder!

What You’ll Do

• Greet guests with a warm welcome and a smile! After all, we are known for delivering exceptional customer service.
• Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
• Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests’ count on us to be 100% in‑stock at all times.
• Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
• We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
• Operate the cash register in an efficient manner.
• In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.

Scheduling

This position is full-time and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Hours & Conditions

Full-time – 40 regular hours maximum with 5 hours overtime required.

Travel

5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

Physical Requirements

Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other

Specialized attire required in food establishments (hats or visors, gloves etc. provided).

Soft Skills

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills are helpful

Requirements

• Minimum Education: High School or GED
• Preferred Education: (none specified)
• Minimum Experience: 1 year retail or food experience
• Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
• Preferred Licenses/Certifications and Skills: ServSafe / Food Safety certification a plus but not mandatory

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non‑financial benefits that invest in your overall growth, well‑being, and career journey.