Store Manager

Citi Trends, Inc.; Columbus (MS); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) plan

Paid vacation

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Columbus, MS to lead all aspects of store performance, people leadership, and operational execution. You will oversee daily operations, drive sales and profitability, and foster a high-performing team that delivers a positive customer experience.

The role calls for experience in retail leadership, strong communication and coaching skills, and the ability to work a flexible schedule, including nights and weekends.

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or similar retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
• Monitor performance and take action to drive results and address opportunities.
• Maintain payroll, shrink, and operating expenses controls.
• Maintain inventory accuracy and shrink prevention standards.
• Recruit, interview, hire, onboard, coach, and, when needed, counsel or terminate associates.
• Direct and supervise associates in sales, inventory, cash handling, and customer service.

Skills

Store management

Retail operations

Customer service

People leadership

Communication skills

Organizational skills

Flexible schedule

Mathematical basics

Education

High school diploma

Job description

Position

Store Manager

External Description

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.

Position Summary

As aStore Manager, youare responsible forleading all aspects of store performance,peopleleadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments,lead withaccountability, and take ownership of results.

Summary of Key Responsibilities

Store Operations & Performance

• Lead daily store operations to ensure sales goals, profitobjectives, and customer experience standards are consistently achieved
• Monitor sales performance andtake action to driveresults and address opportunities
• Maintain financial controls, including payroll management, shrink control, and operating expenses
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
• Uphold all Citi Trends operational policies, procedures, and standards
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel orterminateassociatesin accordance withcompany policies and legal guidelines
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
• Build andmaintainappropriate staffinglevels to support store operations and performance
• Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance

• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Ensure consistent execution of merchandising, operational, and visual standards
• Address customer concerns professionally and promptly
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

• High school diploma or equivalent required
• 3-5 years of experience as a Store Manager or equivalent retail leadership role
• 5-7 years of overall retail experience preferred
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages
• Operational Excellence & Compliance
• Customer-Focused Execution
• Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

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