Store Manager

Five Below; Cleveland (OH); Presencial; USD 53.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunities

Medical, dental, vision

401(k)

Employee discount

Career growth

Descripción de la vacante

Five Below is seeking an experienced Store Manager in Cleveland, OH to lead from the floor, coach a growing team, and balance operations with a high-energy, customer-first approach. You’ll drive sales, manage labor, and maintain high store standards while promoting a positive, high-performing culture.

You will be responsible for development check-ins, coaching conversations, labor planning, and leveraging our toolbox of resources to meet store targets and deliver exceptional customer experiences.

Formación

• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking and ability to remain composed under pressure.

Responsabilidades

• Frequently operate computer and printer; occasionally operate cash register.
• Occasionally ascend/descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in stock room and on the sales floor.
• Identify and follow emails and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently communicate and exchange information with customers, managers and coworkers; ensure accuracy of information.
• Frequently move across the sales floor directing associates and assisting customers, and retrieve/stock merchandise.

Conocimientos

Leadership

Coaching

Strategic thinking

Communication

Problem solving

Descripción del empleo

Role Purpose

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high-performing team, this role is your stage.

What You’ll Be Rockin’ Every Day

• Lead with presence — be the face, the voice, and the pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss — flex your team to match the business and stay on budget.
• Drive sales on the floor — model selling behaviors, guide your team, and make sure every Boss leaves happy.
• Create a culture people want to be part of — positive, fun, and high-performing.
• Pivot when needed — fast changes, no problem. You’ve got this.
• Show up with integrity and own the outcomes. Always.

What Makes You Shine

• Talent Development: You’re people-first and always teaching. You build others up while getting things done.
• Sales Floor Presence & Execution: You lead from the floor — clear, calm, and in control (but never micromanaging).
• Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.
• Culture & Leadership Style: You bring the energy — positive vibes, high expectations, and a lot of team spirit.
• Integrity & Accountability: You mean what you say and follow through. Your team trusts you — and you trust them.

What You Bring To The Team

• 5–10+ years of leadership experience where you’ve led teams and delivered results.
• Experience managing a store or large department — retail preferred but not required.
• You’ve grown from the inside — promotion from assistant or co-manager roles is a big plus.
• Comfort leading in fast-paced, high-volume, or high-complexity store environments.

How Success Is Measured

• Sales and labor results
• TruRating feedback and customer satisfaction
• Store Scorecard performance
• Team development and retention
• Operational execution and compliance

How You Work Best

You’re out front — leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time. Your decisions drive the day. And your impact? Visible from the front door to the back room.

You’ll Spend Structured Time Planning For Success Through

• Development check-ins
• Coaching convos
• Labor and volume planning
• Leveraging Five Below’s amazing toolbox of resources and programs

Why You’ll Love It Here

• Competitive pay with bonus opportunities tied to your store’s success.
• A full benefits package — medical, dental, vision, 401(k), and more.
• Sweet employee discount so you can enjoy the fun, too.
• Real career growth — we love to promote from within and develop future leaders.
• Recognition that celebrates your wins and contributions.
• A supportive culture that values work-life balance while driving high performance.

Minimum Qualifications

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Essential Job Functions

• Frequently operate computer and printer, and occasionally operate cash register
• Occasionally ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend twist, and stoop, including in the stock room and on the sales floor
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations.
• Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise
• Ability to work a flexible schedule including days, evenings, weekends, and holidays
• Ability to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5-10 feet
• Ability to operate equipment such as ladders, pallet jacks, and handheld devices
• Must be able to remain in a stationary, upright position for 80% of the time
• Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Position Type

Salary

Pay Range

$52,500.00 - $66,300.00

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new