Store Manager

Cumberland Farms; Claremont (NH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Professional Training

Paid Time Off

Health Coverage

401K with Company Match

Team Member Discounts

Tuition Reimbursement

Employee Assistance Program

Job summary

Cumberland Farms in Claremont, NH, is seeking a high-energy Retail Manager to lead a customer-focused team. The role involves managing daily operations, ensuring exceptional service, and supporting staff training.

This full-time position requires flexibility in scheduling, including weekends and holidays. Ideal candidates will have experience in retail management or food service, with a strong emphasis on customer service and teamwork.

A competitive salary and benefits, including health coverage and work-life balance, are offered.

Qualifications

• 1 year retail or food experience required.
• 1 year in a leadership role is preferred.
• ServSafe/Food Safety certification is a plus.

Responsibilities

• Greet guests with a warm welcome.
• Assist Store Manager with team training and development.
• Monitor product levels and maintain stock.
• Ensure cleanliness and quality standards in the store.

Skills

Customer Service

Team Leadership

Retail Management

Food Safety

Education

High School or GED

Job description

Description

Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team!

What We Offer

• Competitive Wages
• Professional Structured Training program
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• And much more!

Training Process

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Looking for growth opportunities? We operate 1500+ sites across the United States, so there are plenty of opportunities for you to move up the ladder!

What You’ll Do

• Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service!
• Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
• Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests’ count on us to be 100% in-stock at all times.
• Oversee quality control, merchandising, & food safety programs in locations that offer hot food.
• We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary.
• Operate the cash register in an efficient manner.
• In locations that offer hot food – Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager.

Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job.

At Cumberland Farms it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught!

Requirements

• Minimum Education: High School or GED
• Preferred Education:
• Minimum Experience: 1 year retail or food experience
• Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
• Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory
• Soft Skills:
• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills are helpful

Scheduling

This position is full-time and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Hours & Conditions

Full-time – 40 regular hours maximum with 5 hours overtime required.

Travel

5%. Ability to deliver deposits to the bank independently and have own vehicle to do so.

Physical Requirements

Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other

Specialized attire required in food establishments (hats or visors, gloves etc. provided).

Additional Info

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.