Store Manager

Hot Topic; Cincinnati (OH); On-site; USD 26,518 - 33,200; Full time

Job summary

Hot Topic is looking for a passionate Store Manager in Cincinnati, Ohio. As a Store Manager, you will be responsible for driving store performance, recruiting, and mentoring your team to foster engagement and customer service excellence.

You will manage sales goals, operational tasks, and ensure that your store adheres to merchandising standards while creating an engaging experience for fans of pop culture. The salary range for this position is $19.25 to $24.10 per hour, based on factors such as experience and education.

Qualifications

• 1-2 years of retail store management experience.
• Proven track record of leading teams to success.
• Adaptability to fast-changing retail environment.

Responsibilities

• Ensure sales goals are met.
• Recruit and develop a passionate team.
• Communicate trends and customer feedback with leadership.

Skills

Communication

Recruiting

Operations (payroll, reporting, scheduling, merchandising)

Education

High school diploma or GED equivalent

Degree (preferred)

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

What You’ll Do

• Ensure that your store achieves the sales plan and/or comp sales goals.
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you.
• You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling.
• Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices.
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed).
• Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.
• Every Fellowship needs a Gandalf! Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback.

What You’ll Need

• At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising).
• A high school diploma or GED equivalent. If you have a degree, even better.
• Roll with the punches! Retail is a fast‑changing industry and you like catching curveballs thrown your way.
• Open‑minded and inquisitive regarding pop culture fandoms & music trends.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.

$19.25 - $24.10 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.