Store Manager

Arizona Fine Wine and Spirits, LLC; Chesterfield (SC); On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Paid Time Off

Store discount

Health plans

401(k)

HSA/FSA

Disability insurance

Life insurance

Parental leave

Pet insurance

Critical illness coverage

Auto and home insurance discount

Tuition assistance

Career development

Product training

Consumer classes

Job summary

Total Wine & More is seeking a Store Manager to lead daily operations, grow the brand, and deliver best-in-class service in a dynamic retail environment across the United States. You will oversee store performance, staff development, and customer experience while ensuring compliance with alcohol laws.

The role requires 5+ years of managerial retail experience, strong leadership, financial oversight, and proficiency with POS and inventory systems. Evening/weekend flexibility is expected.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• 4–6 years of work experience
• 5+ years in a managerial or supervisory role in retail
• Experience leading and motivating a sales-focused team; big box experience preferred
• Experience managing overall financial performance
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule including evenings and weekends

Responsibilities

• Drive sales and meet KPIs
• Recruit, train, and manage store team
• Oversee day-to-day operations: payroll, inventory, merchandising, and shrink
• Deliver outstanding customer service and resolve issues
• Maintain vendor relationships to support inventory objectives
• Ensure compliance with alcohol laws and maintain a safe store environment

Skills

Team leadership

Sales-focused

Customer service

POS systems

Inventory management software

Education

Bachelor's degree in business administration

Tools

POS systems

Inventory management software

Job description

About the role

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

Key Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Recruit, train, and manage store team, including ongoing development and disciplinary action
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment

Qualifications

• Bachelor's degree in business administration or related field (preferred)
• 4-6 years of work experience
• 5+ years of proven experience in a managerial or supervisory role in a retail setting
• Experience leading, developing and motivating a sales-focused team, big box experience preferred
• Experience managing overall financial performance
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical Requirements

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Ability to safely lift, load, and handle cases and pallets
• Climb ladders and lift 50 lbs. overhead and repeatedly
• May be exposed to various outdoor weather conditions throughout the workday

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Company Culture

Crafted for you We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

Salary and Compensation

Worker Type: Regular Pay Range: $79,705.00 - $114,775.00 Annual

Equal Opportunity

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Recruitment Process

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

Posting Details

The anticipated close date of this posting is 120 days from the posted date indicated above.

Company Overview

Connecting people through joyful experiences! As America's largest independent retailer of wine, spirits, beer & more, we're looking for go-getters who want to spark joy with our customers and communities. We are excited you're here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.

Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.