Store Manager

Jetro Restaurant Depot; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Tuition Reimbursement

Supplemental Benefits

Job summary

Jetro Restaurant Depot in Charlotte, NC, is seeking a Store Manager to oversee retail, grocery and warehouse operations, driving financial performance, compliance, inventory control, and exceptional customer service. You will lead cross-functional teams, ensure audits pass, and align with corporate standards to maximize store performance and accountability.

The role requires strong leadership, analytical skills, and a track record of managing multi-department operations in a fast-paced

Qualifications

• Prev. experience in retail, warehouse, or grocery operations management.
• Strong understanding of operational processes across departments.
• Experience leading and managing teams in a fast-paced environment.
• Strong financial and analytical skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily retail, grocery and warehouse operations for efficiency and alignment with standards.
• Ensure compliance with policies, procedures, and audit requirements.
• Monitor store performance including sales, inventory, shrink, and metrics.
• Drive accountability across department managers and ensure execution of responsibilities.
• Review audit results and implement corrective actions to address deficiencies.
• Oversee staffing, scheduling, and team performance.
• Ensure inventory management, receiving, and merchandising processes are properly executed.
• Maintain high standards of customer service and resolve escalated concerns.
• Ensure safety, food safety, and regulatory compliance.
• Collaborate with corporate and regional leadership on initiatives.
• Identify operational risks and implement improvements.

Skills

Retail operations management

Team leadership

Financial & analytics

Customer service

Policy compliance

Job description

Job Summary

The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. This role ensures alignment with company standards, audit expectations, and operational goals while driving overall store performance and accountability.

Job Details

Job Summary

The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. This role ensures alignment with company standards, audit expectations, and operational goals while driving overall store performance and accountability.

Key Responsibilities

• Oversee all daily retail, grocery and warehouse operations to ensure efficiency, organization, and alignment with company standards
• Ensure compliance with all company policies, procedures, and audit requirements across departments
• Monitor store performance, including sales, inventory, shrink, and operational metrics
• Drive accountability across department managers and ensure consistent execution of responsibilities
• Review audit results and implement corrective actions to address deficiencies and improve performance
• Oversee staffing, scheduling, and team performance to support operational needs
• Ensure proper execution of inventory management, receiving, and merchandising processes
• Maintain high standards of customer service and resolve escalated customer concerns
• Ensure compliance with safety, food safety, and regulatory requirements
• Collaborate with corporate and regional leadership to support company initiatives
• Identify operational risks or gaps and implement solutions to improve efficiency and compliance
• Maintain overall store and warehouse organization, cleanliness, and readiness for audit and inspection

Qualifications

• Previous experience in retail, warehouse, or grocery operations management
• Strong understanding of operational processes across multiple departments
• Experience leading and managing teams in a fast-paced environment
• Strong financial and analytical skills
• Excellent organizational, problem-solving, and decision-making abilities
• Strong communication and leadership skills

Preferred Qualifications

• Experience managing multi-department operations
• Familiarity with audit standards and compliance requirements
• Background in high-volume retail, grocery or wholesale environments

Work Environment / Expectations

Primarily retail, grocery or warehouse environment. Requires active oversight of operations across departments. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: 3bcb9a56-24bd-42c1-a7b9-9f292c059c99

Date Posted: 2024-12-03