Store Manager

Hot Topic; Charleston (WV); On-site; USD 80,000 - 100,000; Full time

Job summary

A popular retail brand is seeking a Retail Manager for their Charleston, WV location. The ideal candidate will lead a collaborative team, achieve sales targets, and ensure a compelling store experience. Responsibilities include recruiting staff, managing operations, and effectively merchandising the store. Candidates should have 1-2 years of retail management experience, strong communication skills, and an interest in pop culture. Competitive salary offered between $80,000 and $100,000.

Qualifications

• 1-2 years of retail store management experience.
• Ability to adapt to changing retail environments.
• Open-mindedness towards pop culture and music trends.

Responsibilities

• Achieve sales goals and manage store performance.
• Recruit, develop, and retain team members.
• Ensure operational soundness and customer-first practices.
• Merchandise the store effectively according to planograms.

Skills

Team leadership

Communication

Recruitment

Operations management

Education

High school diploma or GED equivalent

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in‑store experience for our customers and employees.

What You’ll Do

• Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
• You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
• Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
• Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• Every Fellowship needs a Gandalf! Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

What You’ll Need

• At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches! Retail is a fast‑changing industry and you like catching curveballs thrown your way
• Open‑minded and inquisitive regarding pop culture fandoms & music trends
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Location: Charleston, WV | Salary: $80,000-$100,000