Store Manager

trekbikes

Chapel Hill (NC)

On-site

USD 55,000 - 75,000

Full time

5 days ago

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Benefits offered by this job

Flexible and fun company culture

Competitive health care

PPO & HDHP medical plans

401(k) with match and ESOP

Paid holidays and maternity leave

Job summary

Trek Store Chapel Hill is seeking a Store Manager to lead all daily operations, drive sales, and set the standard for extraordinary customer experiences. You will mentor the team, plan future success, and create a shop that shines for the community, customers, and employees.

This role requires strong leadership, a love for bikes, and the ability to build an engaged team while delivering top results and a positive work culture.

Qualifications

Retail fundamentals including KPIs, budgets, and P&L.
Lead a team for at least a year.
Minimum 2 years in the retail world.
Experience with inventory, merchandising, payroll, scheduling, and customer service.
A passion for bikes and helping others.
Strong problem-solving and clear communication.
Able to adapt to a fast-changing retail environment.

Responsibilities

Lead all day-to-day store operations and set standards for customer experiences.
Drive sales and achieve budgeted targets.
Lead training and develop the team; conduct leadership meetings.
Maintain organized store merchandising and manage inventory.
Oversee hiring, onboarding, scheduling, and team engagement.
Foster a community-focused store that benefits customers and employees.

Skills

Retail Know-How

Leadership Experience

Retail Roots

Operational Chops

Love for Bikes

Problem-Solving

Communication

Adaptability

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Chapel Hill

Summary

En tant que Gérant du magasin, une partie importante de la responsabilité reposera sur vos épaules. Vous allez diriger chaque aspect des opérations quotidiennes de votre magasin, vous allez planifier les prochaines réussites et vous aurez l'ultime responsabilité pour établir les normes en termes d'expériences client extraordinaires, de performances de pointe des employés et de ventes record.

Ceci est un poste pour quelqu'un qui aime les gens, qui veut créer un monde meilleur et qui sait comment faire les choses fonctionner. Il exige de très bonnes compétences de leadership et la capacité de rassembler une équipe autour de vous. Vous serez un mentor, un leader et une source d'inspiration - et vous ferez tout ça avec un maximum de plaisir. Votre objectif n'est pas uniquement de gérer un magasin prospère, mais un magasin qui est fantastique pour votre communauté, vos clients et vos employés. Vous aurez l'opportunité de changer les vies des autres.

Job Description

As Store Manager, a lot of responsibility will rest on your shoulders. You'll lead the charge in every aspect of your store's day-to-day operations and plans for future success, and you'll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales.

This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that's the best for your community, your customers, and your employees. You will have the opportunity to change people's lives!

Financial Performance - 50%

Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.

Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.

Staff Performance - 25%

Lead training across all key areas and validate through observation, role-play, and tools like Trek U.

Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.

Store Merchandising & Operations - 15%

Maintain an organized, shopper-friendly store with strong merchandising and displays.

Oversee store operations including inventory management, supply management, and QuickBooks exports.

Human Resources - 10%

Manage hiring, onboarding, scheduling, and team development.

Support all HR processes including discipline and team engagement.

What you'll bring to the team

Retail Know-How: You've got a solid handle on retail fundamentals-think KPIs, profit & loss statements, budgets-the numbers that keep a store thriving.

Leadership Experience: You've led a team for at least a year and know how to coach, inspire, and bring out the best in people.

Retail Roots: You've spent at least 2 years in the retail world.

Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service-you've done it all and can juggle these pieces like a pro.

Love for Bikes: You believe bikes make the world better! Whether you're a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.

Problem-Solving Skills: You're quick on your feet and great at figuring things out-even when the path isn't totally clear.

Communication Game: You know how to keep it clear, real, and respectful-whether it's over email, in a team huddle, or helping a customer find your perfect ride.