Store Manager

La-Z-Boy Incorporated; Cerritos (CA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

401k with match

Paid Vacation

Disability Insurance

Life Insurance and AD&D

Paid Bonding Leave

Paid Training

Health Savings Account

Job summary

La-Z-Boy Incorporated in Cerritos, CA, seeks a Sales Manager to lead store sales, coach a team, and deliver an exceptional customer experience while upholding ethics and brand standards. You will drive revenue through an uncapped earning opportunity based on sales performance, with base pay and commissions.

The role requires 1-3 years of retail experience and willingness to work evenings, weekends, and holidays.

Qualifications

• 1-3 years of sales or retail experience.
• Strong communication, leadership, and customer service skills.
• Goal-oriented with strong business and financial understanding.
• Retail sales management experience preferred.
• Ability to work evenings, weekends, and holidays based on business needs.
• Ability to lift up to 50 pounds and stand for extended periods.
• Must pass background and drug screening.

Responsibilities

• Drive store and individual sales goals and performance.
• Coach, train, and motivate the sales team.
• Champion the La-Z-Boy selling process and in-home design program.
• Recognize top talent.
• Deliver an exceptional, branded customer experience.
• Support sales events, promotions, and store operations.
• Address customer concerns and help maintain a clean, professional showroom.
• Partner with leadership to improve sales and operational results.
• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Skills

Strong communication

Leadership

Customer service

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary:

A dynamic leader who will reflect the company’s ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the store's success and contributing to overall company growth and is held to the highest standards of ethics, integrity, and professionalism.
Total Compensation Range: $70,000 - $105,000 per year (inclusive of base, commission and bonus)

Job Description:

Lead. Sell. Earn.

Are you a driven sales leader who knows how to motivate a team, build customer relationships, and deliver results? Join La-Z-Boy as a Sales Manager and take the lead in driving store sales while developing a high-performing sales team.

This is an opportunity for a results-driven leader to make a direct impact on store performance, team development, customer experience, and revenue growth. We provide the training and tools you need to succeed, while giving you an uncapped-earning opportunity based on your sales performance.

Key Responsibilities:

• Drive store and individual sales goals and performance.

• Coach, train, and motivate the sales team.

• Champion the La-Z-Boy selling process and in-home design program.

• Recognize top talent

• Deliver an exceptional, branded customer experience.

• Support sales events, promotions, and store operations.

• Address customer concerns and help maintain a clean, professional showroom.

• Partner with leadership to improve sales and operational results.

Operations:

• Resolve customer concerns and other issues that may interfere with efficient sales operations.

• Support planning and executing sales promotion and events.

• Collaborate with support teams to ensure flawless execution of operational excellence.

• Ensure proper execution of all existing and new systems and administrative procedures.

• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

What We're Looking For:

• 1-3 years of sales or retail experience

• Strong communication, leadership, and customer service skills

• Goal-oriented with strong business and financial understanding.

• Retail sales management experience preferred

• Ability to work evenings, weekends, and holidays based on business needs.

• Ability to lift up to 50 pounds and stand for extended periods.

• Must pass background and drug screening.

What You Can Expect:

• Total Compensation Range: $70,000 - $105,000 per year (inclusive of base, commission and bonus)

• Base Pay: $70,304 per year

• Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of up to $1,500 based on defined group sales goals

BENEFITS:

• Health Insurance through Blue Cross/Blue Shield

• Optum for Prescriptions In-Network

• Dental and Vision Insurance

• Paid Vacation

• 401k with match

• Disability Insurance

• Life Insurance and AD&D

• Paid Bonding Leave

• Paid Training

• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free

• Tuition Reimbursement (may receive up to $5,250 per calendar year)

• Employee Assistance Program (Free to all employees!)
  • Counseling sessions
  • Financial and legal resources

Ready to Lead?

If you're a motivated sales professional who enjoys coaching others, hitting goals, and being rewarded for results, this is an opportunity to build your career and your earning potential with La-Z-Boy.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.