Store Manager

Total Wine & More; Cary (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO

Generous store discounts

Health care plans

401(k), HSA, FSA

Job summary

Total Wine & More in Cary, NC seeks a Store Manager to lead day-to-day store operations, drive sales, and cultivate a high-performing team. You will recruit, train, and mentor staff, manage payroll and inventory, and ensure excellent customer service and regulatory compliance.

The role emphasizes growth, profitability, and a safe, welcoming store environment. Ideal candidates have a bachelor's degree, 5+ years in retail management, and proven ability to lead a sales-driven team with strong

Qualifications

• Bachelor's degree in business administration or related field preferred.
• 4-6 years of work experience, 5+ years in a managerial or supervisory role in retail.
• Experience leading, developing and motivating a sales-focused team; big box experience preferred.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Skills

Team leadership

Sales optimization

People development

Customer service

Education

Bachelor's degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

About The Role

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

About The Role

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

You will

• Drive sales and deliver against key performance metrics (KPMs)
• Recruit, train, and manage store team, including ongoing development and disciplinary action
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment

You will come with

• Bachelor's degree in business administration or related field preferred
• 4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting
• Experience leading, developing and motivating a sales-focused team, big box experience preferred
• Experience managing overall financial performance
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements (with or without accommodations)

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Ability to safely lift, load, and handle cases and pallets
• Climb ladders and lift 50 lbs. overhead and repeatedly
• May be exposed to various outdoor weather conditions throughout the workday

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.