Store Manager

Circle K; Canton (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Circle K in Canton, OH is seeking a Store Manager to lead daily operations at our Great Lakes market. You will recruit, train, and supervise staff, ensure a clean, well‑stocked store, and maintain strong customer service, sales, and safety standards.

You will manage scheduling, vendor relations, and financials, while guiding the team to meet company expectations and performance metrics. This is a full‑time, on‑site role with competitive pay.

Qualifications

• High School diploma or GED preferred.
• Retail sales experience preferred.
• Ability to supervise and train staff using CSR/ASM guidelines.
• Strong computer skills including reports, inventory, cash control.
• Valid driver’s license and reliable transportation.
• English written and spoken communication required.
• Willingness to perform other duties as assigned.

Responsibilities

• Recruit, hire and train employees to deliver excellent customer service.
• Plan tasks to keep the site clean, stocked, organized and compliant.
• Maintain professional image and supervise staff performance.
• Schedule employees to maximize service and maintain site standards.
• Address customer concerns promptly and professionally.
• Develop cross‑functional relationships with suppliers.
• Train staff on safety procedures and company policies.
• Communicate updates and gather feedback through regular meetings.
• Organize files, reports and store documentation.
• Analyze daily sales and expenses to improve profits.

Skills

Leadership

Communication

Customer service

Training and supervision

Inventory control

Cash handling

Computer literacy

Driver's license

Education

High School diploma or GED

Job description

Great Lakes BU - Region 03 - Market 02: 2535 Fulton Dr NW, Canton, Ohio 44718

Shift Availability

Flexible Availability

Time Type

Minimum Qualifications

The minimum qualifications for a Store Manager are:

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

Essential Duties, Responsibilities And Skills

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Establish periodic on-going communication meetings with all site employees and the Market Manager.

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions

• Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
• Be exposed to occasional noise.
• Work with a minimum of direction and supervision.
• At all times work as an effective manager, supervisor and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

Hiring Range: $15.00 to $19.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

In English

In Spanish