Store Manager

DELLA Auto Group; Buffalo Grove (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the optical retail industry is seeking a Store Manager in Buffalo Grove. The role involves driving sales growth, ensuring exceptional patient experiences, and leading a team of associates. Candidates should have strong sales skills, experience in retail, and the ability to train staff. The position offers competitive pay, bonuses, and benefits including medical insurance and 401k.

Benefits

Competitive pay

Generous bonus and commission structure

Medical Insurance

401k retirement plan

Vacation and Holiday pay

Complimentary eyewear once a year

Qualifications

• Experience in retail or customer service environments.
• Ability to develop creative solutions and manage priorities.

Responsibilities

• Drive profitable store sales by fostering a patient-focused retail culture.
• Recruit, train, develop, and retain high-performing associates.
• Ensure high-quality customer follow-up and timely service delivery.

Skills

Sales Growth

Training

Communication

Interpersonal Skills

Attention to Detail

Education

Bachelor's degree

Job description

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GENERAL FUNCTION:

Pearle Vision in Buffalo Grove is looking to join our team of professionals. The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of an outstanding patient experience. Lead the team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.

WHAT WE OFFER:

• Competitive pay, generous bonus and commission structure
• Medical Insurance and 401k retirement plan
• Vacation and Holiday pay
• Complimentary eyewear once a year

MAJOR DUTIES & RESPONSIBILITIES:

• Drive profitable store sales by fostering a patient-focused retail culture.
• Attain sales goals and promote store sales growth.
• Ensure positive contribution to store performance (year-on-year improvement).
• Manage payroll costs effectively, in accordance with company standards.
• Manage gross margin in accordance with company standards.
• Train and develop associates to provide a patient care-focused experience.
• Develop a team of administratively skilled associates to support daily operations.
• Build strong professional relationships with Doctors.
• Ensure appropriate coverage and quality of Doctor hours.
• Implement initiatives to increase exams and convert exams to sales.
• Participate in business planning and updates.
• Recruit, train, develop, and retain high-performing associates, ensuring effective onboarding and employee satisfaction.
• Maintain store standards in merchandising, presentation, cleanliness, and safety.
• Ensure high-quality customer follow-up, accurate measurements, correct pricing, and timely service delivery.
• Maximize Managed Vision Care relationships and sales opportunities.
• Implement marketing programs and execute signage and promotions.
• Ensure operational procedures are followed, including safety and maintenance standards.

KNOWLEDGE & SKILLS:

• Proven sales growth through accountability and sales skills.
• Ability to train, coach, and develop staff focused on patient care and results.
• Excellent interpersonal and communication skills.
• Experience in retail or customer service environments.
• Ability to develop creative solutions and manage priorities.
• Attention to detail, follow-up, and multi-tasking abilities.
• Computer skills preferred.

EDUCATION:

Bachelor's degree or comparable experience in retail operations.

The candidate must meet these requirements to perform the essential functions and achieve desired outcomes. Reasonable accommodations will be made for qualified individuals with disabilities.

We are an equal opportunity employer, prohibiting discrimination/harassment based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or other protected characteristics.