Store Manager

Lowe's Companies, Inc.; Benton Harbor (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Lowe’s Stores in the United States seeks a Store Manager to lead daily operations, drive sales and deliver outstanding customer service. You will oversee expenses, merchandising standards, safety, and workforce while partnering with HR, Asset Protection and Operations to execute Lowe’s business strategy.

The ideal candidate has multi-store leadership experience, strong cross-functional skills, and a data-driven mindset to analyze performance and customer insights.

Qualifications

• 4 years leading associates in large retail with >$20M annual sales
• 5 years in fast-paced, cross-functional environments
• Experience building cross-functional relationships in a matrixed org
• Experience using customer, market, and competitor data for decisions
• Experience managing corporate or local change initiatives
• Proficiency with Microsoft Office Suite
• Ability to obtain required sales licensure

Responsibilities

• Ensure associates deliver friendly, professional service to customers
• Monitor store performance, profitability, and plan execution
• Champion asset protection plans to improve safety and security
• Oversee store operations including expenses, merchandising standards, compliance, safety, security, and workforce
• Collaborate with HR, Asset Protection, and Operations to execute Lowe’s strategy

Skills

Leadership experience

Cross-functional collaboration

Data-driven decision making

Change management

Relationship building

Licensure eligibility

Education

Bachelor’s Degree in Business Administration, Marketing, or Related Field

Tools

Microsoft Office Suite

Job description

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:

• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.

The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.

To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We’re Looking For

• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

• 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually
• 5 years of experience working in a fast-paced, cross-functional work environment
• Experience building and maintaining cross-functional relationships in a matrixed environment
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning
• Experience managing/sponsoring the implementation of corporate or local change initiatives
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or Related Field
• Experience managing in big-box Home Improvement retail industry
• Experience building partnerships within the community
• Experience in a leadership role in more than one store volume or complexity level

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.