Store Manager

Growgeneration; Bellingham (WA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401k with employer match

Paid time off

Parental leave

Job summary

GrowGeneration is seeking a Store Manager in Washington to lead a small local team of Warehouse and Retail Associates. The role focuses on safety, profitability, and growth of the GrowGeneration brand while overseeing customer service, merchandising, and inventory control.

Responsibilities include coaching staff, scheduling, achieving sales goals, managing assets and cash handling, and maintaining high service standards.

Qualifications

• Bachelor’s degree preferred but not required.
• Previous people management experience required.
• Strong attention to detail and ability to produce accurate work.
• Ability to remain professional under pressure and maintain confidentiality.
• Excellent verbal and written communication skills.
• Capability to stand for extended periods; lift up to 40 lbs repeatedly.

Responsibilities

• Develop store strategies to raise customer base, increase traffic, and improve profitability.
• Schedule and supervise employees; follow up on results.
• Coach and discipline staff; evaluate performance.
• Mentor, train, and motivate staff to boost sales.
• Ensure security of assets and cash handling.
• Maintain service quality and merchandising standards.
• Oversee inventory counts, stock levels, and reorders.
• Address customer complaints professionally and resolve issues.
• Collaborate with team to achieve related results.

Skills

People management

Attention to detail

Professionalism

Communication skills

Emotional intelligence

Endurance

Education

Bachelor’s degree preferred

Job description

Description

Hourly Range: $28- $30 per hour/ DOQ

Purpose of Position: To lead and manage a small, local team of Warehouse and Retail Associates in a manner which promotes safety, profitability, responsible inventory management, industry education, and overall growth and forward movement of the GrowGeneration brand.

Essential Duties and Responsibilities of a Store Manager:

• Develop store strategies to raise customer base, increase store traffic, and optimize store profitability.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Leading by example, maintains store staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Increase sales by mentoring, training, and motivating staff.
• Ensure security of store assets and bank deposits by monitoring condition of surveillance equipment, safe, and cash handling procedures within the store.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain outstanding store condition and visualize merchandizing standards.
• Prepare promotional materials and in-store displays.
• Routine inventory counts. Oversee stock levels and order new items when required.
• Ensure high levels of customer satisfaction through excellent service. Handle all issues that arise from customers by addressing complaints and issues in a professional manner.
• Handle staff conflicts, complaints and problems professionally and according to GrowGeneration policies.
• Contribute to team effort by accomplishing related results as needed.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Other duties as assigned.

Compensation includes a salary commensurate with experience, participation in group insurance plans upon eligibility, paid time off, sick leave, parental leave and more. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons. We offer a comprehensive benefits package for full-time employees and their dependents that includes:

• Two (2) Medical Plans, with GrowGeneration contributing 80% to employee only coverage and 50% to employee + dependent(s) coverage
• Dental and Vision Plan
• Short & Long-Term Disability
• Company paid Life and AD&D policy
• Voluntary Life and AD&D
• Accident and Critical Illness
• At least ten (10) days of Paid Time Off (PTO) per anniversary year
• Up to ten (10) paid holidays
• Up to six (6) days of Paid Sick Leave, subject to state and local laws
• Retirement Savings Plan (401k) with employer match
• Four (4) weeks of company paid Parental Leave

Part-time employees are eligible for up to six (6) days of paid sick leave (subject to state and local laws), two (2) weeks of paid parental leave, and participation in the 401k. Employees that move from part-time to full-time status may receive less than ten (10) PTO days based on their anniversary date. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Criminal background checks are part of the GrowGeneration hiring process. Qualified applications with arrest or conviction records will be considered for employment. GrowGeneration is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Requirements

• Bachelor’s degree preferred but not required
• Previous People Management experience necessary
• Strong attention to detail and ability to produce accurate work
• Ability to demonstrate a high level of professionalism and emotional intelligence during stressful or confidential situations
• Ability to stand for extended periods of time
• Excellent verbal and written communication skills
• Ability to work in hot or cold conditions for the duration of a shift
• Ability to speak, listen, and type
• Ability to lift up to 40 lbs to waist height repeatedly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.