Store Manager

JOE & THE JUICE

Baltimore (MD)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

A fast-growing juice and coffee company in Baltimore is seeking a Store Manager to lead a high-performing team and oversee daily operations. The ideal candidate will have at least 3 years of leadership experience, a strong ability to drive results, and excellent communication skills. This full-time position offers an opportunity to thrive in a dynamic environment and make a positive impact on guest experiences.

Qualifications

Minimum 3 years of leadership experience in hospitality, food & beverage, or retail.
Strong commercial mindset with proven ability to deliver on targets.
Confident in building culture, inspiring people, and driving results.
Excellent communication and interpersonal skills.
Detail-oriented and committed to delivering best-in-class execution.

Responsibilities

Build, lead, and inspire a high-performing team.
Deliver world-class hospitality by creating strong guest relations.
Ensure shift planning and workflows are optimized.
Improve KPIs such as returning guests and product availability.
Maintain a safe and healthy environment.
Oversee stock handling and inventory routines.
Take ownership of store’s financial results.

Skills

Team leadership

Guest experience

Communication

Interpersonal skills

Job description

Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +400 stores across 18 countries with more than 4,000 employees worldwide. We create a healthy, convenient, and ambient experience — not just through our products, but through the energy and passion of the people behind them.

We are a people business, and our goal is to become the first truly global people‑centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

Job Summary – What it’s all about

Position title: Store Manager

Reports to: District Manager

As a Store Manager at Joe & The Juice, you’re not just running a store — you’re building a culture, setting the standard, and leading a team toward shared success. You’re responsible for the daily operations of your store, ensuring the highest performance possible across all areas.

Key Responsibilities – What you’ll do

Team Leadership: Build, lead, and inspire a high‑performing team through coaching, feedback, in‑store training, and inclusive team activities.
Guest Experience: Deliver world‑class hospitality by creating strong guest relations and turning regular customers into loyal returning fans.
Store Operations: Ensure shift planning, workflows, and staffing are optimized according to our Daily Concept Workflow and Team Positioning.
Performance Metrics: Own and improve KPIs such as returning guests, app conversions, product availability, complaints, waiting time, and store audits.
Compliance & Safety: Maintain a safe, secure, and healthy environment by upholding local laws and company health, hygiene, and safety standards.
Inventory Management: Oversee stock handling, ordering, and inventory routines to balance waste and maximize profitability.
Sales & Profit: Take full ownership of your store’s financial results — from hitting sales goals to managing labor, overhead, and DOC.

Key Qualifications – What experience you’ll add to the team

Minimum 3 years of leadership experience in hospitality, food & beverage, or retail.
Strong commercial mindset with proven ability to deliver on targets.
Confident in building culture, inspiring people, and driving results.
Excellent communication and interpersonal skills.
Detail‑oriented and committed to delivering best‑in‑class execution.

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Physical Requirements