Store Manager

Daiso USA; Aurora (CO); On-site; USD 50,000 - 80,000; Full time

Job summary

Daiso USA in Aurora, CO is seeking a retail manager to lead store operations and deliver exceptional customer service.

You will recruit and train staff, manage schedules, drive sales, control inventory, and uphold store standards. The role requires strong communication, leadership, and the ability to work in a fast-paced environment.

This position emphasizes teamwork, adherence to policies, and contributing to a welcoming shopping experience for all customers.

Qualifications

• Proven experience as a retail manager or in a managerial position.
• Strong communication and interpersonal abilities.
• Excellent organizing and leadership skills.

Responsibilities

• Develop strategies to raise customer pool, increase store traffic, and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and giving feedback to staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure policy compliance.
• Maintain store condition and oversee in-store promotions.
• Upholds Daiso's standards for display presentation.
• Conduct performance appraisals to identify training needs.
• Handle staff or customer complaints and grievances.
• Manage inventory and loss prevention.
• Train new employees and provide ongoing education.
• Create and manage employee schedules to meet demand and payroll targets.
• Recruit, interview, hire, discipline, and offboard staff.

Skills

Communication skills

Interpersonal skills

Leadership

Organizational skills

Education

High School Diploma/GED

Job description

Description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Ability to Manage Others
• Driving Requirements
• Driving Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.