Store Manager

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Asheboro (NC); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Kimbrell's Furniture in Asheboro, NC is seeking a Store Manager to lead our retail showroom, drive sales growth, and provide an exceptional customer experience. You will manage a high-performing team, ensure operational excellence, and maintain financial accountability across store operations.

You’ll oversee merchandising, inventory flow, credit processes, and daily staffing while upholding policy compliance and brand standards. This role requires adaptability and a hands-on leadership style.

Qualifications

• High school diploma or equivalent; relevant experience considered.
• Store Manager or senior retail leadership experience.
• Proven track record of driving sales performance.
• Experience with team leadership, coaching and development.
• Familiarity with credit/collections processes and compliance.
• Flexible schedule including evenings, weekends, holidays, peak periods.
• Willingness to work 45–50+ hours per week as needed.
• Bilingual English-Spanish a plus depending on store staffing.

Responsibilities

• Drive store sales to meet or exceed revenue, margin, and KPI targets.
• Lead by example through active customer engagement and consultative selling.
• Recruit, develop, coach, and hold team members accountable.
• Maintain leadership presence on the sales floor and ensure standards.
• Oversee daily store operations, staffing, scheduling, and policy compliance.
• Ensure showroom excellence through merchandising and display accuracy.
• Monitor inventory and coordinate with warehouse and distribution partners.
• Oversee credit operations, accounts receivable, and collections.
• Manage financial performance, including P&L, payroll, and expenses.
• Execute marketing initiatives, promotions, and community outreach.

Skills

Leadership

Sales targets

Customer service

Retail operations

Credit compliance

P&L management

Communication

Problem solving

Adaptability

Multitasking

Education

High school diploma or equivalent

Job description

Job Summary:

The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long-term team success.

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Store Manager

The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long-term team success.

Essential Duties and Responsibilities:

• Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance
• Lead by example through active customer engagement, consultative selling, and supporting team members to close sales
• Recruit, develop, coach, and hold team members accountable for performance, fostering a high-performing and positive work environment
• Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards
• Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards
• Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation
• Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners
• Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements
• Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits
• Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness
• Ensure consistent execution of sales processes, team training, and customer engagement standards
• Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution
• Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success
• Perform other duties as assigned

Knowledge, Skills, Competencies and Abilities:

• Strong leadership, coaching, and team development capabilities
• Proven ability to drive sales performance and achieve financial targets
• Customer-focused mindset with a commitment to service excellence
• Knowledge of retail operations, merchandising, inventory, and store management practices
• Understanding of credit, collections, and regulatory compliance requirements
• Strong financial and business acumen, including P&L management
• Excellent communication, problem-solving, and decision-making skills
• High level of accountability, professionalism, and adaptability
• Ability to manage multiple priorities in a fast-paced retail environment

Required Qualifications:

• High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
• Prior Store Manager or senior retail leadership experience
• Proven track record of driving sales and managing store performance
• Experience with team leadership, coaching, and employee development
• Familiarity with credit/collections processes and compliance standards preferred
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak periods
• Willingness to work 45-50+ hours per week based on business needs
• Ability to lift or move up to 50 pounds as needed and support showroom operations
• Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

About Kimbrell's Furniture:

At Kimbrell's Furniture, our founder's vision continues to guide everything we do: "Our passion is to improve the happiness and well-being of others through home furnishings." This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day. No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people's homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you're looking for more than just a job, if you're looking to make an impact, we invite you to be part of the Kimbrell's team. Kimbrell's Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.