Store Manager

Hot Topic, Inc.; Arvin (CA); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Hot Topic, Inc. in California is seeking a Store Manager to lead a busy fashion and music retail location. You will drive sales, recruit and develop a high-performing team, and deliver exceptional customer service in a mall environment.

You’ll manage payroll, scheduling, visual merchandising, and loss prevention while leveraging data to hit targets and maintain store standards. If you’re a proactive leader who motivates others and loves pop culture, apply today.

Formación

• 1-2 years of retail store management experience leading teams.
• High school diploma or GED required; degree welcomed.
• Ability to adapt to a fast-changing retail environment and manage multiple tasks.

Responsabilidades

• Achieve store sales plans and comp sales goals.
• Recruit, develop, and retain a talented team.
• Lead customer engagement through social media and store programs.
• Maintain operational excellence: payroll, scheduling, and merchandising.

Conocimientos

Store management

Team leadership

Sales forecasting

Merchandising

Customer service

Recruiting

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regard to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

What You’ll Do

• Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
• You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
• Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ve got the keys to the kingdom, and you’re not afraid to use them! You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
• Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
• Every Fellowship needs a Gandalf! Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

What You’ll Need

• At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
• Open-minded and inquisitive regarding pop culture fandoms & music trends
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.