STORE MANAGEMENT/FRONT END DEPARTMENT LEADER

Kroger; Tucson (AZ); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career growth opportunities

Zusammenfassung

Kroger is seeking an experienced Store Management/Front End Department Leader in Tucson, AZ. The role focuses on delivering outstanding customer service, maintaining safe and clean environments, and driving department sales and profits through strong leadership of Front-end operations.

The position requires supervising front-end activities, scheduling, and adherence to company standards while upholding Kroger's core values of respect, integrity, and safety.

Qualifikationen

• Retail or customer service experience required.
• High school diploma or equivalent.
• Ability to handle stressful situations.
• Second language helpful.

Aufgaben

• Promote trust and respect among associates.
• Communicate information to associates.
• Collaborate with associates and promote teamwork to achieve store goals.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gain knowledge of products and respond to questions with recommendations.
• Monitor and control supply expenses for the department.
• Manage cash control, sales, and cash records for the store.
• Schedule Front-end associates to provide adequate department coverage.
• Assist in budget, P&L reviews, and financial reporting actions.
• Develop and implement a department business plan to achieve results.
• Oversee hiring for entry-level positions and stay current with ads.
• Monitor and control expenses for the department.
• Maintain inventory awareness and address discrepancies.
• Update shelf tags and promotional signs for price changes.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and arrange repairs as needed.
• Report safety or illegal activity incidents.
• Oversee efficient operations of Front-end functions.
• Comply with laws and company guidelines.
• Supervise and coach direct reports with performance reviews.

Kenntnisse

Retail or Customer Service experience

Knowledge of basic math

Ability to handle stressful situations

Second language

Ausbildung

High school diploma or equivalent

Jobbeschreibung

STORE MANAGEMENT/FRONT END DEPARTMENT LEADER

Tucson, AZ, United States (On-site)

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Direct the day-to-day functions of Front-end operations. Responsible for the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
• Monitor and control supply expenses for the department.
• Manage cash control, sales and cash items and records for the store.
• Manage the scheduling of Front-end associates to provide adequate department coverage.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Develop and implement a department business plan to achieve desired results.
• Responsible for all entry level store hiring..
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Oversee and manage the efficient operations of all functions and activities of the Front-end.
• Adhere to all local, state and federal laws, and company guidelines.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Retail or Customer Service experience
• High school diploma or equivalent
• Second language (speaking, reading and/or writing)

Job Info

• Job Identification 241287
• Job Category Store Operations
• Posting Date 10/15/2026, 09:15 PM

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.