Store Leadership Lead: Merchandising & Front End

Ross Stores; Chesapeake (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Ross Stores in Chesapeake, Virginia is seeking an Area Supervisor to lead store operations and supervise Associates to ensure a safe and inviting shopping environment. The ideal candidate should have excellent communication skills, prior customer service, and supervisory experience. Responsibilities include overseeing store cleanliness, executing operational processes, and ensuring customer service excellence. This position requires the ability to work flexible hours, including evenings and weekends, to support store operations.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for a specific area of the Store and general operations.
• Supervises Associates and ensures a safe shopping environment.
• Executes and supervises operational processes as needed.
• Maintains store cleanliness and adherence to Company standards.
• Ensures customer service excellence on the sales floor.

Skills

Excellent verbal communication skills

Customer Service experience

Supervisory experience

Mathematical calculations

Familiarity with POS equipment

Job description

Ross Stores in Chesapeake, Virginia is seeking an Area Supervisor to lead store operations and supervise Associates to ensure a safe and inviting shopping environment. The ideal candidate should have excellent communication skills, prior customer service, and supervisory experience. Responsibilities include overseeing store cleanliness, executing operational processes, and ensuring customer service excellence. This position requires the ability to work flexible hours, including evenings and weekends, to support store operations.