Store Leadership & Customer Experience Lead

Maurices Incorporated; Brighton (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

40% discount

Wellbeing platform

401(k) with match after 6 months

Tuition Assistance after 1 year

Paid Time Off accrual

Sick time and holiday pay

Job summary

maurices is seeking an Assistant Store Manager in Brighton, MI to supervise a store team and deliver an exceptional shopping experience. You will help develop leadership skills and guide the team to meet sales goals while ensuring SOPs are executed as a key holder.

The role requires a year of customer service, preferred supervisory experience, and the ability to train others, with a flexible schedule and 18+ eligibility. A comprehensive benefits package supports well-being and growth.

Qualifications

• 1 year of customer service experience required.
• Supervisory experience preferred.
• Ability to foster a team while creating a positive working environment.
• Experience in training and directing others.
• Ability to take initiative and participate in making decisions.
• Demonstrated ability to achieve goals.
• Computer proficiency.
• Ability to work a flexible schedule.
• Assistant Manager applicants must be at least 18 years of age.

Responsibilities

• Assist in supervising a store team to create an unforgettable shopping experience.
• Lead customer interactions to drive sales and service quality.
• As a key holder, ensure opening and closing SOPs are followed.
• Support development of leadership skills and career path.

Skills

Customer service

Supervisory experience

Team leadership

Initiative

Decision making

Computer proficiency

Flexible schedule

Goal achievement

Job description

maurices is seeking an Assistant Store Manager in Brighton, MI to supervise a store team and deliver an exceptional shopping experience. You will help develop leadership skills and guide the team to meet sales goals while ensuring SOPs are executed as a key holder.

The role requires a year of customer service, preferred supervisory experience, and the ability to train others, with a flexible schedule and 18+ eligibility. A comprehensive benefits package supports well-being and growth.