Store Leader: People-First Retail with Pet Care Impact

PetSmart; New Iberia (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid bi-weekly

Health & Wellness Benefits

401k Plan with company match

Tuition assistance

Associate discounts

Job summary

A leading pet supply retailer is seeking a Store Leader in New Iberia, LA, to oversee store operations, ensure customer satisfaction, and manage staff. The ideal candidate will have retail leadership experience and strong communication skills. The role involves developing a positive store environment, engaging with customers, and meeting operational goals. Competitive benefits include flexible scheduling, health & wellness benefits, and career development opportunities.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full availability, flexibility to work evenings, weekends, and holidays.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions such as recruiting and coaching.
• Builds an open-door culture by engaging and listening to associates.
• Leads store experience for associates and pet parents.
• Analyzes business reports and communicates results.
• Ensures compliance with policies and procedures.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Problem-solving

Job description

A leading pet supply retailer is seeking a Store Leader in New Iberia, LA, to oversee store operations, ensure customer satisfaction, and manage staff. The ideal candidate will have retail leadership experience and strong communication skills. The role involves developing a positive store environment, engaging with customers, and meeting operational goals. Competitive benefits include flexible scheduling, health & wellness benefits, and career development opportunities.