Store Leader: Elevate Teams & Pet Parent Experience

PetSmart; Gurnee (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Tuition assistance

Flexible schedule

Paid time off

Job summary

A leading pet retail company seeks a Retail Store Manager to oversee operations, ensuring a safe environment for pets and customers in Gurnee, Illinois. You will handle hiring decisions, ensure compliance with store policies, and deliver exceptional customer service. Candidates should have 4-6 years of leadership experience in retail, with strong communication and organizational skills. This role includes opportunities for career advancement and contributes to a culture that values diversity and team engagement.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with flexibility in schedule.
• Strong proficiency in computer applications.

Responsibilities

• Oversee employment decisions including hiring, coaching, and terminating associates.
• Ensure the safety of people and pets in the store.
• Deliver corporate strategy and profitability goals.
• Manage inventory and compliance with policies.

Skills

Customer service skills

Leadership

Organizational skills

Communication

Job description

A leading pet retail company seeks a Retail Store Manager to oversee operations, ensuring a safe environment for pets and customers in Gurnee, Illinois. You will handle hiring decisions, ensure compliance with store policies, and deliver exceptional customer service. Candidates should have 4-6 years of leadership experience in retail, with strong communication and organizational skills. This role includes opportunities for career advancement and contributes to a culture that values diversity and team engagement.