Store Leader: Elevate Pet Parent Experience & Team Growth

PetSmart; Buffalo (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Paid time off

Career pathing opportunities

Associate discounts

Job summary

A leading pet retail company in Buffalo is seeking a Retail Store Manager to lead their store operations. The role involves overseeing the safety of both associates and pets, ensuring exceptional customer service, and driving operational effectiveness. Candidates should have 4-6 years of retail leadership experience and be able to work flexible hours, including evenings and weekends. This position offers various benefits and opportunities for career development.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with schedule flexibility.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead the store ensuring safety of people and pets.
• Be responsible for hiring, coaching and training associates.
• Ensure exceptional customer service and pet care.

Skills

Retail leadership experience

Customer service skills

Proficiency in computer applications

Strong communication skills

Organizational skills

Job description

A leading pet retail company in Buffalo is seeking a Retail Store Manager to lead their store operations. The role involves overseeing the safety of both associates and pets, ensuring exceptional customer service, and driving operational effectiveness. Candidates should have 4-6 years of retail leadership experience and be able to work flexible hours, including evenings and weekends. This position offers various benefits and opportunities for career development.