Store Leader: Customer Experience & Team Coach

Ann-Taylor-04806202; Albertville (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

merchandise discounts plus discounts

Professional development and careerAdv

Job summary

Ann Taylor is seeking an Assistant Manager for Store 2298 at Albertville Premium Outlets, MN. You will support the customer experience, lead on the sales floor, and model the brand's behaviors to engage customers.

In this role, you will inspire and coach associates, create an inclusive store environment, and use technology to deliver a seamless omnichannel experience. The position offers regular/full-time hours and opportunity for bonuses and advancement.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and able to operate a point-of-sale system.
• Strong business acumen with ability to drive results.
• Initiative in making thoughtful, customer-focused decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Decision making

Tools

POS system

Job description

Ann Taylor is seeking an Assistant Manager for Store 2298 at Albertville Premium Outlets, MN. You will support the customer experience, lead on the sales floor, and model the brand's behaviors to engage customers.

In this role, you will inspire and coach associates, create an inclusive store environment, and use technology to deliver a seamless omnichannel experience. The position offers regular/full-time hours and opportunity for bonuses and advancement.