Store Leader & Coach — Drives Sales & Experience

Victoria’s Secret & Co.; Visalia (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Victoria’s Secret & Co is seeking a Store Leader to drive exceptional customer experiences, coach teams, and grow brand top-line sales. You’ll translate brand direction into daily actions, protect the customer’s emotional experience, and leverage insights to improve performance across the store.

Reporting to the Store Manager, you will oversee talent decisions, lead by example, and collaborate with leadership to ensure seamless operations in higher-volume environments.

Qualifications

• Brand passion and commitment to customer experience.
• Experience reviewing business reports and turning insights into actions.
• Self-awareness and openness to feedback for growth.
• Experience selecting and developing direct reports and teams.
• Ability to influence cross-functional partners to drive results.
• Willingness to work nights, weekends, and a flexible schedule.
• Physical ability to lift up to 40 pounds and stand for long periods.
• Proficiency with technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred.

Responsibilities

• Lead brand-appropriate visuals and daily priorities to execute strategy.
• Coach staff on product storytelling, selling behaviors, and emotional tone.
• Analyze category performance using company tools and reports.
• Uphold sales floor and fitting room standards where applicable.
• Lead talent lifecycle decisions and support Store Manager with performance.
• Direct reports such as Supervisors and Selling Associates as assigned.
• This role guides performance in higher-volume or complex stores.

Skills

Brand passion

Business insights

Self-awareness

People development

Cross-functional influence

Flexible schedule

Physical stamina

Tech-savvy

Retail leadership

Job description

Victoria’s Secret & Co is seeking a Store Leader to drive exceptional customer experiences, coach teams, and grow brand top-line sales. You’ll translate brand direction into daily actions, protect the customer’s emotional experience, and leverage insights to improve performance across the store.

Reporting to the Store Manager, you will oversee talent decisions, lead by example, and collaborate with leadership to ensure seamless operations in higher-volume environments.