Store Leader

stand out for good, Inc; Dedham (MA); On-site; USD 45,000 - 70,000; Full time

Job summary

An inspiring lifestyle and fashion brand is seeking a Store Leader to drive guest engagement and store performance. This role involves leading a dedicated team, ensuring exceptional guest service, and implementing effective business strategies. With a commitment to community and giving back, this position offers a unique opportunity to make a meaningful impact while working in a supportive environment. Join a recognized company that values diversity and fosters a family-like atmosphere, where your contributions will help shape a positive shopping experience for all customers.

Benefits

Paid Time Off

Medical, Vision, and Dental Insurance

Paid Maternity Leave

Paid Sabbatical Leave

401k with Company Match

Qualifications

• 2+ years of store management experience in retail or hospitality.
• Ability to recruit, select, and develop associates effectively.

Responsibilities

• Lead and direct all store activities to achieve goals.
• Develop business strategy to maximize store performance.

Skills

Store Management

Guest Service

Team Leadership

Business Strategy

Conflict Management

Education

Bachelor's Degree

Job description

Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.

Our Mission

“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

What We Offer

Paid Time Off, including Paid Time to Volunteer

Medical, Vision and Dental Insurance Options

Paid Maternity Leave (14 weeks, 100% paid) after 1 year of service

Paid Sabbatical Leave after 5 years of service

401k with company match

Position Overview

The Store Leader's goal is to make a difference in people’s lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.

People

Ability to recruit, select and develop associates and hold individuals accountable for performance

Ability to function as a role model, ensuring that the guest remains the top priority

Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

Proven ability to respectfully challenge and motivate the team

Create a family environment, drive volume and anticipate guest needs

Achieves excellent guest service by role-modeling company service standards

Adheres to Human Resources standards

Assesses associates consistently; reviews and communicates associate performance and deliverables

Proactively provides timely feedback to associates, rewarding and recognizing achievement to drive retention

Holds self and associates accountable for achievement of financial results and metric goals

Manages conflict and coaches by applying company’s recommended processes, standards and guidelines

Empowers and involves associates in decision-making processes

Receives feedback and fosters dialog around solutions

Develops associates through an individualized approach by matching talent with tasks and appropriately delegating and challenging

Fosters team commitment through support, relationship building, and recognizing individual contributions

Leads by managing through change and adversity

Process

Develops business strategy and maximizes opportunities to generate additional store volume

Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance

Ability to control payroll expenses through effective and efficient staffing

Analyzes business reports regularly to identify problems and/or areas of opportunity

Directs guest service efforts that are consistent with Altar’d State standards; coaches associates on guest interactions to increase transactions and capture guest opportunities

Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention and motivation

Ensures attainment of sales, payroll and inventory shortage goals

Understands and is accountable for control of income and expense categories as relates to company’s profit and loss statements

Directs merchandise presentation, restocking and recovery to maximize productivity

Understands the Altar’d State culture and ensures compliance with all Altar’d State values, practices and operational standards

Communicates effectively with executive team

Presentation

Utilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals

Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines

Understands and can clearly articulate the Company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries

Operates with the highest levels of personal integrity and business confidentiality

Represents the brand by adhering to appropriate standards of dress and grooming

Maintains clean store environment

Experience & Education

2+ years of store management experience in retail or hospitality

Bachelor’s Degree preferred

Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

#73 in Fortune 100 Best Companies to Work For 2023

#4 in Fortune Best Workplaces in Retail 2022

#93 in Best Workplaces for Millennials 2023

#34 in Fortune Best Workplaces for Women 2022

Stand Out For Good, Inc. is a purpose-based, inspiring lifestyle and fashion family of brands rooted in community and committed to giving back.