Store Lead: Team Coach for Growth & Service

TMW Merchants LLC; Portage (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

TMW Merchants LLC is looking for a Store Lead to manage team performance and enhance customer experience at their Portage, MI location. As a Store Lead, you will support the Store Manager in achieving sales goals, coaching staff, and ensuring operational excellence.

The ideal candidate will have at least one year of retail or sales experience, strong leadership and communication skills, and the ability to motivate a diverse team. This role also includes training staff to deliver exceptional customer service.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with Store Manager to achieve sales performance.
• Inspire store team to excel and create an engaged environment.
• Assist in training staff on customer service expectations.

Skills

Retail or Sales experience

Organizational skills

Leadership skills

Communication skills

Problem-solving skills

Tools

Microsoft Office

POS System

Job description

TMW Merchants LLC is looking for a Store Lead to manage team performance and enhance customer experience at their Portage, MI location. As a Store Lead, you will support the Store Manager in achieving sales goals, coaching staff, and ensuring operational excellence.

The ideal candidate will have at least one year of retail or sales experience, strong leadership and communication skills, and the ability to motivate a diverse team. This role also includes training staff to deliver exceptional customer service.