Store Lead - Full-time

Shoe Carnival, Inc.; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Growth into management

Flexible hours

Hands-on leadership training

Job summary

Shoe Carnival, Inc. is seeking a motivated Store Lead to oversee a department and help drive store standards in our Louisville area location. This role offers opportunities to grow into a management position and actively promote sales and customer satisfaction.

You will greet customers, train associates, handle transactions, and organize merchandise while supporting teamwork and efficient store operations. Flexible full-time or part-time hours are available.

Qualifications

• Strong communication and customer service skills.
• Ability to learn and operate the POS system.
• Experience in retail, sales, or cash handling preferred.

Responsibilities

• Lead a department and support store standards.
• Greet and assist customers with a positive attitude.
• Train and guide associates on service, product placement, and cash handling.
• Handle transactions, returns, and safe/till counts as needed.
• Organize merchandise, displays, and help with truck unloading and floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Customer service

Communication

Retail experience

POS system

Leadership potential

Job description

Looking to grow your retail career? At Shoe Carnival, we’re more than just a shoe store—we’re a place where energy, leadership, and teamwork come together to create a fun and rewarding shopping experience. Shoe Carnival is looking for a motivated, customer-focused Store Lead to oversee an area of the store. This role is perfect for someone ready to take on more responsibility and grow into a leadership position.

What You’ll Do

• Lead a department (such as Women’s, Men’s and Children’s departments) and support overall store standards
• Greet and assist customers with a positive, helpful attitude
• Train and guide associates on service, product placement, and cash handling
• Handle transactions, returns, and safe/till counts as needed
• Organize merchandise, displays, and help with truck unloading and floor moves
• Promote current sales and programs
• Delegate tasks and communicate clearly with the team

What We’re Looking For

• Strong communication and customer service skills
• Confidence in taking initiative and leading by example
• At least one year experience in retail, sales, or cash handling (preferred)
• Ability to learn and operate the POS system
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 16 years old

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs during shifts
• Comfortable bending, squatting, and reaching for merchandise
• Able to move quickly in a fast-paced store environment

Why Work With Us

• Supportive team environment
• Opportunity to grow into a management role
• Flexible full-time or part-time hours
• Hands-on training and leadership experience