Store Lead & Customer Experience Specialist

Dollar General Corporation; Texarkana (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation in Texarkana, AR, is seeking a Lead Sales Associate to help maintain a clean, customer-first store and to perform duties as a Sales Associate in the absence of Store Management.

You will greet customers, operate the cash register, stock and rotate merchandise, and assist in planograms and store upkeep. This full-time role emphasizes leadership, reliability, and excellent service in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Interpersonal skills

Safety awareness

Planogram reading

Cash handling

Mathematical calculations

Customer service leadership

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanners

Two-wheel dollies

Job description

Dollar General Corporation in Texarkana, AR, is seeking a Lead Sales Associate to help maintain a clean, customer-first store and to perform duties as a Sales Associate in the absence of Store Management.

You will greet customers, operate the cash register, stock and rotate merchandise, and assist in planograms and store upkeep. This full-time role emphasizes leadership, reliability, and excellent service in a fast-paced environment.