Store Lead & Customer Experience Coach

The Children's Place

United States

On-site

USD 22,000 - 30,000

Full time

14 days+

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Job summary

The Children's Place in Central Valley, NY is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty duties. You will model brand standards and engage customers to drive sales while fostering teamwork.

You will coach associates, manage scheduling and payroll, maintain stockroom organization, and ensure CRE and safety standards. The role requires strong communication, time management, and a guest-first attitude in a

Qualifications

  • Retail experience required
  • Strong communication and customer service skills
  • Ability to manage payroll, scheduling, and store operations

Responsibilities

  • Lead cash-wrap operations and opening/closing procedures
  • Coach and develop associates through on-the-job training
  • Maintain store standards and brand integrity on the sales floor
  • Support Leader on Duty and drive store profitability while managing payroll

Skills

Customer engagement
Detail oriented
Prioritization
Team player
Feedback
Communication
Adaptability
Time management
MS Office
Internal applications
Flexible schedule
Lifting 50 lbs

Education

High school diploma or equivalent
Retail experience 1-3 years
Minimum age 18

Job description

The Children's Place in Central Valley, NY is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty duties. You will model brand standards and engage customers to drive sales while fostering teamwork.

You will coach associates, manage scheduling and payroll, maintain stockroom organization, and ensure CRE and safety standards. The role requires strong communication, time management, and a guest-first attitude in a

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