Store Lead & Customer Experience Coach

R552US Shoe Palace Corporation; Milpitas (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Discounts

Growth

Exciting work environment

Brand reputation

Job summary

Shoe Palace is seeking a motivated Assistant Manager to lead daily store operations, coach the team to deliver an outstanding customer experience on the sales floor, and help the store hit its goals.

This role requires strong leadership, exceptional customer service, and a willingness to work weekends; you will manage staff performance, keep the store clean and organized, and contribute to the growth of a nationwide athletic footwear retailer.

Qualifications

• Enthusiastic: Shows intense and eager enjoyment and interest
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Responsibilities

• Assist the manager in making sure your store operates at a high level
• Take ownership while managing location
• Evaluate employee performance and help coach to improve
• Make sure customers are always receiving the ultimate experience
• Learn and maintain up-to-date product knowledge
• Keep a clean, neat, and organized store

Skills

Leadership

Customer Service

Retail Experience

Job description

Shoe Palace is seeking a motivated Assistant Manager to lead daily store operations, coach the team to deliver an outstanding customer experience on the sales floor, and help the store hit its goals.

This role requires strong leadership, exceptional customer service, and a willingness to work weekends; you will manage staff performance, keep the store clean and organized, and contribute to the growth of a nationwide athletic footwear retailer.