Store Lead

ST. MATTHEW'S HOUSE; Fort Myers (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

ST. MATTHEW'S HOUSE in Fort Myers, FL is seeking an experienced retail manager to oversee store operations and lead a team in a fast-paced environment.

Responsibilities include supervising floor activity, cash handling, guest assistance, and coordinating with management to meet daily needs. The role also involves supervising volunteers and ensuring merchandise availability and store cleanliness.

Qualifications

• Experience in retail management or sales leadership.
• Strong customer service skills in a fast-paced environment.
• Ability to supervise volunteers and delegating tasks.
• Experience with cash handling and POS systems.

Responsibilities

• Supervise floor activity and continuous stocking.
• Cash handling procedures.
• Assisting multiple guests and their concerns with a helpful attitude.
• Communicate needs daily to Manager and/or supervise disciplinary action.
• Maintain cleanliness of store and counter.

Skills

Retail management

Customer service

Time management

Volunteer supervision

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Office

Job description

Description

OUR CORE PURPOSE:

As an expression of God's love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

ABOUT THIS ROLE:

We are looking for an experienced candidate within retail management and sales environment which include: Supervision of register efficiency, time management skills, strong knowledge of merchandise, implement policies and procedures and have a thorough understanding of the elements that drive retail operations profitability. Strong work ethic and ability to handle non-stop and sometimes intense work load. Exceptional customer service skills that include being able to balance customer concerns and teammate questions in a fast pace environment with a calm demeanor. Managing and delegating volunteers and co-workers responsibility. Light Experience with Microsoft office and Excel programs.

Job Duties and Responsibilities:

Store Operations

• Supervise floor activity and continuous stocking
• Cash Handling
• Assisting multiple guests and their concerns with a helpful attitude
• Ability to communicate with Manager of needs daily and/or teammate disciplinary action
• Cleanliness of store and counter

Requirements

Education: High school diploma or equivalent.

Experience: Processing and Sales Management background preferred.

Working Conditions: Ability to stand for extended periods of time and lift 50lbs