Store Lead

Tailored Brands, Inc.; Danbury (CT); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Opportunity to work across multiple品牌

Job summary

Tailored Brands, Inc. is seeking a Store Manager on Duty in Danbury, CT. You will lead store staff to achieve sales, service, and operational goals, coaching the team and modeling company values while collaborating with management on staffing and training to deliver an exceptional customer experience.

You will use store reports to drive decisions, participate in recruitment and program implementation, and ensure branding and experience align with company standards across shifts and locations.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Proven ability to train and develop high performing store teams.

Responsibilities

• Lead store staff to meet sales, service, and operations expectations when on duty.
• Coach staff and model company values.
• Communicate priorities and sales driving information to empower the team.
• Assist in recruiting and creating an inclusive store environment.
• Support management in achieving store business plans and metrics.
• Utilize store reports to guide decisions and drive performance.
• Drive outreach opportunities and relay leads to Store Manager.
• Identify performance opportunities and contribute to development plans.
• Ensure staffing supports initiatives and operations; train staff on internal functions.
• Stay informed on corporate directives and store programs.
• Foster an engaged, inclusive store culture with a focus on learning and development.
• Provide motivational leadership and conduct regular store meetings.

Skills

Retail experience

Leadership

Coaching

POS System

Microsoft Office

Tools

POS System

Microsoft Office

Video Conferencing

Job description

Key Responsibilities

• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
• Performance: Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
• Operational Excellence: Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
• Workplace: Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Requirements

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Proven ability to train and develop high performing store teams.

Skills

• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Physical Demands

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Salary & Benefits

• Pay Range : $19.42-$25.25 We take into consideration an individual's skills, background and experience in determining final salary.
• Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
• You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Accommodation

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions SL