Store Key Holder & Guest Experience Lead

Hollywood Feed; Raleigh (NC); On-site; USD 21,352 - 26,174; Full time

Benefits offered by this job

Competitive hourly wage

Generous discounts

Free pet food and supplements

Job summary

A leading pet supply retailer in Raleigh seeks a Third Key Holder to manage store operations and customer service. Responsibilities include opening and closing the store, assisting customers, and training new staff while ensuring efficient operations. Applicants should have strong communication skills, a commitment to animals, and the ability to lift 50 lbs. Competitive hourly wage ranges from $15.50 to $19/hr plus tips, discounts, and free pet food.

Qualifications

• Commitment to animals and their owners is vital.
• Valid driver's license with at least 2 years' driving experience.
• Able to lift 50 lbs. overhead and stock shelves.

Responsibilities

• Open and close the store, ensuring operations are efficient.
• Greet and assist customers according to service standards.
• Maintain communication with supervisors and coworkers.

Skills

Strong verbal communication

Active listening

Proven sales and customer service abilities

Knowledge of store products

Ability to operate point-of-sale system

Education

High School Diploma or equivalent

Job description

A leading pet supply retailer in Raleigh seeks a Third Key Holder to manage store operations and customer service. Responsibilities include opening and closing the store, assisting customers, and training new staff while ensuring efficient operations. Applicants should have strong communication skills, a commitment to animals, and the ability to lift 50 lbs. Competitive hourly wage ranges from $15.50 to $19/hr plus tips, discounts, and free pet food.