Store - Hucks Senior Associate

Huck's Food and Fuel; Mount Zion (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for advancement

Employee discounts

Job summary

A convenience store chain is looking for a Senior Associate in Mount Zion, Illinois, responsible for overseeing shift operations and ensuring exceptional customer service. The ideal candidate will manage a team, promote store efficiency, and maintain store standards. Competitive salary and benefits package with opportunities for advancement are offered. This position is key for maintaining the company's 100% employee-owned culture, ensuring excellence in service, and acting as a model for other staff members.

Qualifications

• Previous experience in a customer service role preferred.
• Willingness to accept additional responsibilities as a store manager.
• Ability to work during peak hours and varied shifts.

Responsibilities

• Ensure prompt and courteous service to all customers.
• Complete daily shift reports and manage store operations.
• Maintain cleanliness and safety standards in the store.
• Promote the Huck's Bucks Loyalty app to customers.

Skills

Customer service

Team management

Communication

Job description

Join to apply for the Store - Hucks Senior Associate role at Huck's Food and Fuel

2 days ago Be among the first 25 applicants

This is so much more than just a job! Join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company.

It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.

Our golden rule: “The customer is the most important person in all our stores.”

Job Title

Huck’s Market Senior Associate

Job Purpose

The Senior Associate is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. A Senior Associate must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)

Responsibilities

General Management

• Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
• Observes shift operating hours at all times as assigned by the Store Manager including helping to fill shifts
• Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
• Performs specific tasks as assigned by the Store Manager
• Effectively communicates with store associates and management
• Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
• Ensures all associates are in proper uniform and providing prompt, courteous customer service

Bookkeeping

• Completes a shift change report at the beginning and end of the shift according to company policy
• Properly records all hours worked by clocking in/out on the computer at the store.
• Rings all sales as discussed in the Policy Manual and Basic Training Manual
• Accurately records all over rings and refunds
• Completes daily paperwork and makes store deposits as directed by the Store Manager

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures cash and merchandise in the store are handled in a secure manner according to company policy
• Ensures vendor check‑in procedures are followed per company policy

Merchandising

• Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and readies high‑margin products such as coffee, fountain drinks, etc. as directed by Store Manager
• Uses correct pricing as listed on the DSD or grocery book for all merchandise

Maintenance

• Ensures store appearance reflects company expectations and standards
• Floors are kept clean, waxed and buffed to a high gloss shine
• Store windows and all glass are clean
• Parking lot is swept daily, kept clean and in good repair
• Ensures rest rooms are clean and in good working order
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that lifting procedures are followed, per company policy
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to store manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Huck’s is an equal opportunity employer. At Huck’s we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.