Store - Hucks Senior Associate

Huck's Food and Fuel; Flora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

401K with company match

Paid time off

Career advancement opportunities

Job summary

A convenience store chain in Flora, Illinois is seeking a Senior Associate responsible for day-to-day shift operations and supporting the store manager. Key duties include providing exceptional customer service, ensuring compliance with safety and operational policies, and completing bookkeeping tasks. Ideal candidates will have strong communication skills, experience in customer service, and a commitment to team leadership. The position offers a competitive salary and comprehensive benefits, including health insurance and 401K matching.

Qualifications

• Experience in customer service and management roles.
• Ability to handle bookkeeping and ensure compliance with policies.
• Strong communication skills with associates and customers.

Responsibilities

• Ensure efficient operation during shifts according to company policies.
• Provide excellent customer service and manage shift seamlessly.
• Complete daily paperwork and manage store deposits.

Skills

Customer service

Communication

Bookkeeping

Team management

Safety procedures

Job description

Job Title

Huck’s Market Senior Associate

Job Purpose

The Senior Associate is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the manager in management functions. A Senior Associate must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)

Job Duties And Responsibilities

General Management

• Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
• Observes shift operating hours at all times as assigned by the Store Manager including helping to fill shifts
• Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours
• Performs specific tasks as assigned by the Store Manager
• Effectively communicates with store associates and management
• Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
• Ensure all associates are in proper uniform and providing prompt, courteous customer service

Bookkeeping

• Completes a shift change report at the beginning and end of the shift according to company policy
• Properly records all hours worked by clocking in/out on the computer at the store
• Rings all sales as discussed in the Policy Manual and Basic Training Manual
• Accurately records all over rings and refunds
• Completes daily paperwork and makes store deposits as directed by the Store Manager

Human Resources

• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures cash and merchandise in the store are handled in a secure manner according to company policy
• Ensures vendor check-in procedures are followed per company policy

Merchandising

• Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
• Uses correct pricing as listed on the DSD or grocery book for all merchandise

Maintenance

• Ensures store appearance reflects company expectations and standards
• Floors are kept clean, waxed and buffed to a high gloss shine
• Store windows and all glass are clean
• Parking lot is swept daily, kept clean and in good repair
• Ensures rest rooms are clean and in good working order
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that lifting procedures are followed, per company policy
• Ensures that ladders are properly used
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to store manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel

Equal Opportunity Employment

Huck’s is an equal opportunity employer. At Huck’s we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.